Irma Silva
Laredo,TX
Summary
Proven leader in high-stakes environments, adept at ensuring safety and operational efficiency. At Deployed Services, enhanced team performance and project delivery through innovative solutions and effective communication. Skilled in site supervision and conflict resolution, with a track record of maintaining ethical standards. Achieved a significant increase in operational efficiency, underscoring a commitment to excellence and safety.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Site Manager
Deployed Services
10.2021 - Current
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
- Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
- Facilitated effective communication between site teams, design professionals, and stakeholders to maintain a cohesive approach throughout projects'' execution.
- Participated in regular progress meetings with stakeholders to provide updates on project status, address any concerns, and maintain open lines of communication.
- Coordinated with team members to ensure clear understanding of project objectives, timelines, and expectations.
- Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Monitored, coached, and supervised team of 95 employees.
- Interviewed, hired, and trained new workers.
Senior Juvenile Supervision Officer
Webb County
01.2010 - 09.2020
- Screen and process all incoming cases in accordance with Title III of the Texas Family Code and departmental procedures.
- Maintained a secure environment by enforcing rules, policies, and procedures consistently across all residents.
- Ensured accurate record keeping of daily activities, incidents, and progress reports.
- Provided thorough documentation of incidents and rule violations to inform appropriate disciplinary action and support overall facility safety.
- Enhanced safety by conducting regular security checks and monitoring youth interactions.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Education
Associate of Applied Science - Criminal Justice
Laredo Community College
Laredo, TX12-2020
Skills
- Recruiting and Hiring
- Performance Evaluator
- Ethical Standards and Conduct
- Booking Procedures
- Courtroom Practices
- Health and safety compliance
- Site supervision
- Multitasking and organization
- Verbal and written communication
Certification
- Commissioned Security Officer
- First Aid and CPR Certification - American Red Cross.
- Texas Driver's License
- ServSafe Food Handler's Certification
- PREA Investigator Specialized Training
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Site Manager
Deployed Services
10.2021 - Current
Senior Juvenile Supervision Officer
Webb County
01.2010 - 09.2020
- Commissioned Security Officer
- First Aid and CPR Certification - American Red Cross.
- Texas Driver's License
- ServSafe Food Handler's Certification
- PREA Investigator Specialized Training
Associate of Applied Science - Criminal Justice
Laredo Community College
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