Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Generic

Irma Salazar

Carson City

Summary

Knowledgeable in operations and sales with comprehensive board experience, offering strategic insights and governance expertise. Contributed to impactful policy decisions and organizational growth in previous roles. Demonstrated leadership and analytical skills in driving company success and fostering team collaboration.


Professional with background in strategic planning, prepared for high-level decision-making roles. Proven to enhancing organizational performance and guiding impactful initiatives. Known for effective team collaboration and adaptability to evolving business needs. Skilled in financial oversight and stakeholder engagement.

Overview

12
12
years of professional experience

Work History

Board Member

Reno-Tahoe Territory
07.2022 - Current
  • As a second term board member I am always looking for new members that fit our territory and community in making our region a better destination for all. We gather as an executive team quarterly and make adjustments as needed to better the territory and our program for incoming and present members. As a serving member and board member of Reno-Tahoe Territory I attend and represent the territory in the Mexico sales missions annually.
  • On Second Term

District Sales/Service Manager

Certified Folder Display Service
10.2020 - Current
  • I was hired in the middle of the pandemic for a District Sales/Service Manager in the middle of October of 2020.
  • I have a number of responsibilities in this position such as, inventory of our client material, scheduling of collateral for our 2 distribution reps in the area, new and renewal of contracts for local and out of the area clients for their magazines and/or brochures as well as our company publication. Other duties include site checks of our display racks all around Lake Tahoe/Truckee/Donner and the Carson Valley and Reno/Sparks area as well as retain, grow and expand our partnerships. I am responsible for managing my drivers and scheduling their routes, vacation requests, and other employee needs.

Senior Program Specialist

Lake Tahoe Visitors Authority
09.2014 - 10.2020
  • Started at the Lake Tahoe Visitor Authority as a Visitor Information Specialist and rapidly moved up to Lead Specialist/Representative and my latest title is Senior Program Specialist and managing a team of six employees.
  • My current job duties are to maintain a safe working environment as well as meeting the expectations of our guests, upper management, the company’s CEO and Senior Vice President. I am responsible for data entry and gatherings of our Senior Vice President’s national and international commission of tourism trips for the Lake Tahoe Visitors Authority, as well as for Reno-Tahoe Territory, which she sits as Chair. I am also the main contact for our big events that are annually held in Lake Tahoe such as the American Century Golf Celebrity Tournament and AMGEN Tour de California. I do all of the office main supply ordering, cash handling, banking needs, visitor center employee schedule and quarterly staff meetings, grants, and payroll. I recently assisted in the organization of the ground breaking ceremony for the Tahoe South Events Center.

Lead Supervisor

Diamond Resorts International
09.2013 - 08.2014
  • Started as a tour receptionist and very quickly moved up to a lead supervisor and helped my manager oversee our department as well as the gifting department.
  • My duties were to run our daily reports, tour count for the day which consisted of 40-60 tours daily and make sure each sales agent got the appropriate tour according to their experience. I maintained customer satisfaction to 100% and met all their needs and satisfaction by working as a team with the marketing department to accommodate their expectations. I accounted for all food, cash, and gifting visa inventory as well as balancing all the spread sheets for property concierge as well as off property, tour reception and gifting.

Skills

  • Excellent customer service skills
  • Strong organizational skills
  • Management skills
  • Bilingual in English and Spanish
  • Problem solving
  • Computer literate
  • Multiple phone line experience
  • Leadership
  • Time management
  • Marketing experience
  • Good oral and written communication Skills
  • Customer client relationships
  • Strategic planning
  • Nonprofit experience
  • Leadership experience
  • Organizational leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10+ in the development of American Century Championship for the last 13 years
  • Supervised team of 10 staff members.
  • Exceeded monthly quota.
  • Brought in several new customers to current employer.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Board Member

Reno-Tahoe Territory
07.2022 - Current

District Sales/Service Manager

Certified Folder Display Service
10.2020 - Current

Senior Program Specialist

Lake Tahoe Visitors Authority
09.2014 - 10.2020

Lead Supervisor

Diamond Resorts International
09.2013 - 08.2014

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Irma Salazar