Irma Vazquez Lara
Oakland,CA
Summary
Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and more.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Catholic Charities East Bay
Oakland, CA
07.2022 - Current
- Greeted visitors upon arrival at the office and directed them accordingly.
- Answered high volume of phone calls and routed calls to appropriate personnel.
- Utilize Salesforce and Cerenade to collect and maintain client information, ensuring accurate and up-to-date records.
- Facilitate appointments for clients, vendors, and staff.
- Efficiently manage and coordinate administrative tasks, including mail handling; tracking office supplies; tracking all keys, alarm codes, and coordinating room usage across the building; staff communication regarding office status; and latest protocols.
- Acted as interim facilities coordinator for a few months and scheduled maintenance for multiple buildings, keeping in compliance with city regulations.
- Assist with updating, mailing, and retyping confidential information for the Board of Directors, maintaining utmost confidentiality at all times.
- Provide oversight and guidance to high school interns and volunteers who support the administrative department.
- Aid both facilities and the HR department in transitioning files to cloud-based platforms, streamlining data access, and storage.
- Assist in creating and updating profiles and uploading documents on Cerenade, facilitating smooth operations for the legal immigration department, and assisting clients with filling out the intake form.
- Supporting the Communication and Development Department in proofreading letters for donors.
- Organizing and updating all referrals for community members and clients.
- Conducted research projects as requested by management team.
- Provided assistance during special projects or events as needed.
Personal Assistant
Mensajeros de Dios
San Leandro, CA
03.2020 - 06.2022
- Provided extensive assistance in responding to and translating emails, phone calls/messages, and organizing meetings, including setting up Zoom, Teams, and Facebook Rooms meetings, and resolving technical issues proficiently.
- Played a key role in planning events and venues, as well as coordinating pastoral vacation schedules.
- Assisting in writing minutes for session meetings, as well as looking over previous minutes to prepare the Pastor and session for their meetings.
- Assist with translating, gathering, and editing grant information.
- Offered support in various additional tasks, including creating or ordering pamphlets/fliers and handling awards-related activities.
- Performed calendar management and scheduling of appointments for the executive.
Admissions Student Worker
Lawrence University
Appleton, WI
09.2019 - 03.2020
- Welcomed prospective students and families at the Admissions Office front desk, managing a high volume of phone calls while providing helpful information.
- Efficiently tracked and updated prospective student information into the Banner.
- Curated and mailed essential information to prospective and visiting students, ensuring effective communication.
- Acted as a host for prospective students, hosting them overnight and conducting campus tours during the day.
- Assisted with various tasks, including delivering information across campus, creating name tags, and preparing professor information cards.
Financial Aid/Brokaw Central Student Worker
Lawrence University
Appleton, WI
09.2017 - 03.2020
- Efficiently handled filing, scanning, uploading, and updating student information on the Banner platform while strictly adhering to FERPA compliance guidelines.
- Served as a welcoming presence for students, addressing their inquiries, and directing them to appropriate personnel when necessary.
- Assisted in various tasks, such as delivering documents or providing support to other departments, as requested.
- Organized student records and data in an efficient manner.
- Answered phone calls from parents and students regarding inquiries about campus services.
- Maintained student database system by inputting and updating information accurately.
Education
BA - Studio Art
Lawrence University
Appleton, WISkills
- Telephone Etiquette
- Team Collaboration
- Time Management
- Office Administration
- Presentation Preparation
- Appointment Scheduling
- Calendar Management
- Vendor Management
- Attention to Detail
- Proficient in Salesforce
- Proficient in Cerenade
- Proficient in Banner
- Proficient in Microsoft Suite
- Bilingual
- Google Drive
- Communication Skills
- Writing and verbal communication
- Call handling
- Customer Service
- Fluent in English and Spanish
Volunteer Experience
- Mensajeros de Dios Worship Team, San Leandro, CA, 2012-present
- Mensajeros de Dios Translator, San Leandro, CA, 2016-present
- Brewster Resident Volunteer, Appleton, WI, 2017-2018
- Bethel Community Presbyterian Church Food Pantry, San Leandro, CA, 2013-2017
- Alameda County Food Bank, CA, 2013-2017
- U.C Children's Hospital -Art Cart, Oakland, CA, 2013-2017
- Elmhurst Presbyterian Church Food Pantry, Oakland, CA, 2011-2013
Awards
- Senior Art Exhibition 2021
- Jackson Collection of old Master Drawing Art Exhibition 2020-2021
- Dean's List 2020-2021
- Jacob Valdez Achieve College Scholarship 2017
- Latino Honors Awards 2010-2013
References
References available upon request.
Timeline
Administrative Coordinator
Catholic Charities East Bay
07.2022 - Current
Personal Assistant
Mensajeros de Dios
03.2020 - 06.2022
Admissions Student Worker
Lawrence University
09.2019 - 03.2020
Financial Aid/Brokaw Central Student Worker
Lawrence University
09.2017 - 03.2020
BA - Studio Art
Lawrence University
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