Irma Consuelo Perez
Buena Park,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Screen Burner Operator
Lucky Relabel Inc.
Santa Ana
02.2024 - Current
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Burn Screens For Productions lines.
- Make sure that The screens all prepared with Tape so Production can start Printing the T shirts.
- Making sure I have all the Products I need to Burn screens.
- Have all the screens With Emulsion to start Burning the screens.
- Have all the Jobs Burned so Production can have the screens To start with Order for the day.
Screen Burner Operator
Culture Kings
Costa Mesa, CA
06.2022 - 02.2024
- Burn Screens For Productions lines.
- Make sure that The screens all prepared with Tape so Production can start Printing the T shirts.
- Making sure I have all the Products I need to Burn screens.
- Have all the screens With Emulsion to start Burning the screens.
- Have all the Jobs Burned so Production can have the screens To start with Order for the day.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Customer Service and Sales Representative
Farmers Insurance Agency
Santa Ana, CA
11.2018 - 06.2022
- Assisted customers with navigating website for product selection purposes.
- Ensured compliance with all applicable laws and regulations related to the sale of goods or services.
- Suggested additional products or services that may benefit the customer's needs.
- Performed follow-up calls to confirm customer satisfaction with product or service received.
- Identified potential opportunities to upsell products or services.
- Followed up on customer inquiries not immediately resolved.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Provided accurate information about products and services.
- Provided feedback from customers to management regarding service failures or customer concerns.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Generated quotes, processed payments and documented customer communications.
- Answered customer questions about products and services and recommended appropriate solutions.
- Listened to customer needs to identify and recommend best products and services.
- Recruited, hired and trained new hires to optimize profitability.
Dental Assistant
Smile Life Dental Group
Orange
03.2018 - 11.2018
- Instructed patients about postoperative instructions prescribed by their dentist.
- Kept accurate records of dental treatments provided for each patient's visit.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Maintained a neat, clean and organized environment throughout the office.
- Educated patients on treatment procedures and post-procedure home care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Explained dental services and payment plans to help patients make informed decisions.
- Documented patient records with procedures performed and added notes taken to charts.
Manager's Assistant
Pacific Western Sales
Brea, CA
10.2014 - 03.2018
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
- Coordinated special projects such as company events, workshops or team-building exercises.
- Monitored inventory levels of office supplies and placed orders as needed.
- Assisted with onboarding new employees by providing orientation materials and training resources.
- Assigned tasks to associates to fit skill level and maximize team performance.
Education
Dental Assistant
Downey Adult School
Downey, CA07-2011
High School Diploma -
Southeast Academy High School
Norwalk, CA06-2009
Skills
- Heavy Equipment Operation
- Equipment Operation
- Customer Service
- Machine Operation
- Equipment Maintenance
- Manufacturing Procedures
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Picking and Packing
- Computer Skills
- Teamwork and Communication
- Punctual and Dependable
- Machine Setup and Shutdown
- Teamwork and Coordination
- Health and Safety Regulations
- Good Communication
- Strong Work Ethic
- Following Instructions
- Punctual and Reliable
- Positive Attitude
Languages
Spanish
Professional
English
Professional
Timeline
Screen Burner Operator
Lucky Relabel Inc.
02.2024 - Current
Screen Burner Operator
Culture Kings
06.2022 - 02.2024
Customer Service and Sales Representative
Farmers Insurance Agency
11.2018 - 06.2022
Dental Assistant
Smile Life Dental Group
03.2018 - 11.2018
Manager's Assistant
Pacific Western Sales
10.2014 - 03.2018
Dental Assistant
Downey Adult School
High School Diploma -
Southeast Academy High School
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