Irma Gabriela Lara
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. With 16+ years of Medical Office Specialist experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking employee with managing, customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Dr. Charles Pittle Dpm
El Paso , TX
2011.10 - Current
- Supervising employees during day-to-day tasks
- Conducting training to new and existing staff
- Customer service and patient satisfaction and the support in escalated situations
- Organizing and maintaining medical records.
- Prior Authorizations, Referrals and appeals
- Obtain copays and deductibles from patients
- Insurance Verification and benefits
- Managing Medical Assistants work flow
- Ensure clinical documentation
- Patient Intake and Assessment
- Surgical coordinator
- Ensuring some of the corporate processes and procedures comply with state law regulations
- Podiatric x-ray certification
- Billing and Coding
- Marketing
- Sales
Medical Office Specialist
Pittle Podiatry
El Paso , TX
2008.06 - 2011.08
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork and copays.
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
- Processed appeals in a timely manner as per policy guidelines.
- Reviewed claims submitted without valid pre-authorization codes and took corrective action when necessary.
- Ensured timely submission of all claims so that maximum reimbursement is received.
Education
Associate of Science - Medical Office Specialist
Career Centers of Texas- El Paso
El Paso, TX2008-06
Skills
- Team Leadership and Motivation
- Customer Relations
- Organization Skills
- Effective Multitasking
- EMR Software
- Electronic Health Records Management
- Medical terminology knowledge
- Medical terminology in Spanish
- Patient-focused care
- HIPAA Compliance
- Fluent in Spanish
- Marketing knowledge
- Staff Training and Development
- Employee Scheduling
- Podiatric X Ray certified
- Sales Strategies
- Sales Growth
- Data Entry
- Clinical Documentation
- Microsoft Office expertise
- Insurance Verification
- Billing and Coding
- Inventory Tracking
References
References available upon request.
Timeline
Assistant Manager
Dr. Charles Pittle Dpm
2011.10 - Current
Medical Office Specialist
Pittle Podiatry
2008.06 - 2011.08
Associate of Science - Medical Office Specialist
Career Centers of Texas- El Paso
Similar Profiles
JESENIA ALVARADOJESENIA ALVARADO
Registered Medical Assistant/ Office Manager at Dr. Marc Haspel DPMRegistered Medical Assistant/ Office Manager at Dr. Marc Haspel DPM
Emily Szabo MauriceEmily Szabo Maurice
IT Specialist and Website Creator at Dr. Brian Szabo DPMIT Specialist and Website Creator at Dr. Brian Szabo DPM
Annette StokerAnnette Stoker
Lead Medical Assistant at Dr Robert Cropper DPMLead Medical Assistant at Dr Robert Cropper DPM