Irma J noel
little rock,ar
Summary
Award-winning Tax Consultant from Tax Service of America, adept in tax research and client relations, showcased by elite performance in sales and customer service. With a proven track record of enhancing client retention and managing teams, I excel in multitasking and professionalism, ensuring top-notch service and accuracy in tax preparation.
Overview
1
1
year of professional experience
Work History
Tax Consultant
Tax Service of America
10.2023 - 04.2024
Conduct face to face tax interviews with customers.
Manage multiple Employees while ensuring accurate tax information.
Utilize computer skills to ensure accurate and efficient information is entered in the system.
call prior year clients and new clients in order to generate business and increase volume client retention.
Answer client calls to resolve complaints and provide audits support.
Jackson Hewitt Top Elite Performace in Sales and Customer Services in Little Rock Local awards 2010-2024
Education:
Little Rock Parkview. 1972
University of Arkansas. 1972-1974
Metropolitian Vo Tech 1980- 1982
Pulaski Technical College. 1989-1992
Skills
- Tax Research Abilities
- Accounting proficiency
- Tax Return Filing
- Tax Return Preparation
- Individual Tax Returns
- Multitasking Abilities
- Reliability
- Team Collaboration
- Local, state, and federal tax returns
- Data Entry
- Client Relations
- Professionalism
- Client Confidentiality
- Valid PTIN
- Payment Processing
- Team Training
Timeline
Tax Consultant
Tax Service of America
10.2023 - 04.2024
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