Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irmarys Felipe

Phoenix,AZ

Summary

Driven professional with a strong background in customer service and data entry, honed at Macys Warehouse and Medical Center Pura Vida. Excelled in enhancing customer satisfaction through expert handling of inquiries and complaints, demonstrating exceptional communication skills and a knack for detailed data management. Proven track record in improving call center efficiency by 20%, showcasing a blend of technical proficiency and interpersonal acumen.

Overview

8
8
years of professional experience

Work History

Customer Care Representative

Macys Warehouse
Phoenix, AZ
08.2023 - 08.2024

Outreach Specialist

Medical Center Pura Vida
Miami, FL
03.2016 - 07.2023

Education

Bachelor Of Accounting - Financial Services

Enrique Hart
Miami, FL
01.2019

Skills

  • Customer Service
  • Inbound Customer Service
  • Data Entry
  • Call center experience
  • Payment Processing

Languages

Spanish
Full Professional

Timeline

Customer Care Representative

Macys Warehouse
08.2023 - 08.2024

Outreach Specialist

Medical Center Pura Vida
03.2016 - 07.2023

Bachelor Of Accounting - Financial Services

Enrique Hart
Irmarys Felipe