Summary
Overview
Work History
Education
Skills
Timeline
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Irmiris Mendez

Orlando,FL

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

5
5
years of professional experience

Work History

Smoothie Barista

Smoothie King
Lakeland, FL
03.2024 - Current
  • Communicated effectively with coworkers regarding customer requests or complaints.
  • Prepared and served various types of smoothies.
  • Operated a cash register to process customer orders accurately.
  • Adhered to health safety guidelines when preparing food items.
  • Performed opening and closing duties such as cleaning counters, restocking supplies.
  • Assisted customers with selecting ingredients for custom smoothies.
  • Maintained knowledge of current smoothie specials and promotions.
  • Processed payments using POS systems while ensuring accuracy of all transactions.

Gym Receptionist

Orlando metro gymnastics
Orlando, FL
06.2020 - 01.2022
  • Created daily reports for management summarizing patron attendance and revenue.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Maintained accurate records of all transactions in the gym's database system.
  • Processed membership applications and payments accurately and efficiently.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Handled customer inquiries in person, via telephone, or email.
  • Organized and facilitated daily recreational activities for children, such as sports, arts and crafts, and outdoor games.
  • Ensured compliance with all applicable safety regulations and policies while on duty at the camp.
  • Assisted with meal preparation and clean up during snack and lunch times at the camp.

Education

Speech Pathology

Southeastern University
Lakeland, FL
04-2025

Skills

  • Order taking accuracy
  • Product promotion
  • Cash handling proficiency
  • Menu design
  • Allergen awareness
  • Reliability and punctuality
  • Cleanliness and sanitation
  • Customer engagement
  • Compassionate communication
  • Conflict resolution
  • Time management
  • Public speaking

Timeline

Smoothie Barista

Smoothie King
03.2024 - Current

Gym Receptionist

Orlando metro gymnastics
06.2020 - 01.2022

Speech Pathology

Southeastern University

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Irmiris Mendez