Iron Cody
Fisheries Tech I
Pendleton,United States
Summary
Versatile Switchboard Operator skilled in managing high-volume work in fast-paced environments. Experienced making connections, taking messages and calling out announcements. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
9
9
Certificate
Work History
Switchboard Operator
Yellowhawk Tribal Health Center
Pendleton, OR
03.2020 - Current
- Connected callers with appropriate professional, department or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Announced important information and emergency notifications over PA system.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
Public Works Tech Assistant
Public Works Department
Pendleton, OR
01.2020 - 02.2020
- Completed basic and semi-skilled work with little or no oversight.
- Maintained detailed and current records on customers, orders and assignments.
- Arrived on time for every shift and appointment to repair and maintain water systems.
- Picked up, delivered and organized parts for customers and specific jobs.
Front Desk Assistant
Confederated Tribes Of Umatilla
Pendleton, OR
07.2019 - 10.2019
- Received, screened and routed incoming calls.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
GED -
Blue Mountain Community College
Pendleton, OR05.2022
Skills
- Supply Restocking
- Search Directories
- Professional Communication
- Multi-Line Phone Systems
- Welcoming Customers
- PA Systems
- Switchboard Operations
- Call Transfers
Affiliations
Science & Technology Commitee
Certification
- Heavy Equipment Certification, Baker Technology Instute - 8 weeks
- First Aid Certification, Yellowhawk Clinic - 2 hours
- Table Games certification, Wildhorse Resort - over 100hrs
- QRP Suicide Prevention Gatekeeper Program, Yellowhawk Clinic - 2 hours
- Kevin Mitnick Security Awareness Training, Yellowhawk Clinic - 2 hours
Languages
English
Native or Bilingual
Timeline
Switchboard Operator
Yellowhawk Tribal Health Center
03.2020 - Current
Public Works Tech Assistant
Public Works Department
01.2020 - 02.2020
Front Desk Assistant
Confederated Tribes Of Umatilla
07.2019 - 10.2019
GED -
Blue Mountain Community College
- Heavy Equipment Certification, Baker Technology Instute - 8 weeks
- First Aid Certification, Yellowhawk Clinic - 2 hours
- Table Games certification, Wildhorse Resort - over 100hrs
- QRP Suicide Prevention Gatekeeper Program, Yellowhawk Clinic - 2 hours
- Kevin Mitnick Security Awareness Training, Yellowhawk Clinic - 2 hours
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