Ironesha Museau
La Marque,TX
Summary
Dynamic leader and compassionate childcare expert with proven success at Smile And Learn Klubhouse and Taco Bell Restaurant. Specializes in behavior management and team development, enhancing child emotional growth and team performance. Achieved significant improvements in child learning outcomes and employee satisfaction through innovative strategies and empathetic leadership. Skilled in CPR and customer service, ensuring safety and exceptional service standards. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Eager [Job Title] always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Childcare Provider
Smile And Learn Klubhouse
06.2017 - Current
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Provided emotional support and guidance to children during difficult times.
- Utilized positive reinforcement techniques to encourage good behavior.
- Introduced children to educational games and activities to boost learning.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Provided support and guidance to children in conflict resolution.
- Assisted in potty training and toilet hygiene.
- Helped kids who had a hard time with speech meet the milestones they needed to meet.
- Help many kids who had disabilities meet the standards their parents thought they couldn't reach.
- Logged information regarding naps, feedings, and any medications administered.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Developed lessons and activities to promote children's physical and emotional development.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created and implemented activities to promote language development.
Shift Lead Manager
Taco Bell Restaurant
01.2014 - 06.2017
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Enhanced employee satisfaction through regular performance feedback and recognition initiatives.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Set overall vision and provided team leadership.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed staff training programs to improve skillsets and overall team performance.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Tracked receipts, employee hours, and inventory movements.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
No Degree - Medical Assistant
Everest Institute - Houston Tx
Houston, TX05.2014
High School Diploma -
Dickinson High School
Dickinson, TX06.2012
Skills
- Patience and Empathy
- Child Supervision
- CPR training
- Childcare
- Positive Reinforcement
- Group leadership
- Child Development
- Age-Appropriate Activities
- Safety awareness
- Housekeeping abilities
- Behavior management techniques
- Emotional development
- Toilet training
- Problem-Solving
- Time Management
- Multitasking Abilities
- Child Safety
- Creative Thinking
- Coordination and Teamwork
- Team motivation
- Cash Handling
- Team Development
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Patient Scheduling
- Reliable team player
- Vital Sign Monitoring
- Medical Terminology
- Ensemble coaching
- Typing Skills
Certification
Medical Assistant
Timeline
Childcare Provider
Smile And Learn Klubhouse
06.2017 - Current
Shift Lead Manager
Taco Bell Restaurant
01.2014 - 06.2017
No Degree - Medical Assistant
Everest Institute - Houston Tx
High School Diploma -
Dickinson High School
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