Ijaz Razib
Tracy,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Footwear Lead
Under Armour, Inc
Livermore, CA
08.2023 - Current
- Uphold footwear visual display standards (lacing, sizing, condition of shoe)
- Handle new shipment accordingly and ensure that stock is pushed out and available to customers daily
- Manage and organize entirety of footwear back-stock weekly
- Deliver expert customer service to instill loyalty and love for the brand, creating genuine relationships
- Sell each product with diligence and product knowledge, assessing customer’s wants and needs foremost
- Lead and assign team of associates to zones of individual responsibilities
- Utilize sales techniques to boost UPT, ADS, and conversion given company needs
- Conduct online POS transactions
- Scan stock placement via RFID
Shift Leader
Miniso
Livermore, CA
03.2023 - 08.2023
- Lead a team of associates among other shift leads to fulfill store goals and objectives.
- Provide exceptional customer service and bestow customers the utmost support and understanding of products.
- Manage all store responsibilities, such as stock, scheduling, hiring, maintenance, etc. alongside other shift leads due to lack of store manager until July.
- Hold a keyholder position in order to open and close store.
- Maintain a flexible, open schedule in order to deal with short staffing and emergencies
- Perform opening and closing register counts effectively.
- Interview, hire, train, and build up associates to create a strong and efficient team.
- Ensure store standards and policies are upheld in order to pass evaluations (dress code, product standards, fixture standards, etc.)
- Merchandise and place products to best promote sales geared towards the wants and needs of consumers.
- Process shipment and distribute merchandise accordingly.
Certified Sales Designer
Closet World
Tracy, CA
11.2022 - 03.2023
- Learn and retain product knowledge via memorizing the closet catalog to demonstrate proficiency in field knowledge to esteemed clients
- Measure the desired installation workspace, noting potential points of interest
- Create unique, hand-written blueprints of designs based on the measured dimensions alongside the clients’ desired specifications
- Conduct a close with client by pricing desired specifications component by component, applying incentives, and negotiating a final price
- File and document paperwork, contracts, EFT's, project & design approvals, financing applications and invoices
- Obtain Certified Salesperson License from the CSLB (Contractor's State Licensing Board)
- Instill professionalism and craftsmanship via upholding business casual workwear standards
- Work on a flexible, on-call basis maintaining a clear schedule to ensure clients’ reserve full attentiveness
- Travel by means of personal vehicle within a 30+ mile radius
Sales Associate
Vans
Tracy, CA
09.2022 - 12.2022
- Deliver excellent customer service with an expressed and deliberate passion, instilling a warm, welcoming attitude to customers and coworkers
- Work in a competitive environment among coworkers to ensure customers receive the best experience
- Constantly be able to move around, climb ladders, crouch down and generally work at a swift yet efficient pace
- Be expected to carry 20 plus pound boxes of shoes in order to move them for shipment processing
- Operate meticulously without fail under great stress during rush hours, never losing cool or effort and consistently delivering at the highest standard regardless of what challenges are set forth
- Proficiency in learning new protocols and rules, memorizing them, and implementing them into the work environment
- Demonstrating great product knowledge and conveying that knowledge to customers to develop better understanding of said products and their functionalities and benefits
- Maintain flexibility and versatility in scheduling, work related tasks, and new encounters
Handyman Assistant
Various
Tracy, CA
01.2017 - 08.2021
- Clean and install power outlet covers
- Assemble furniture sets such as dressers, benches, and cabinets within a short time frame
- Program numerous items such as timers, garage motors, and sprinklers
- Lift 50 pounds worth of machinery, tools, equipment, and lumber
- Build a plethora of items from scratch such as planter boxes, sheds, garage fences, and patios
- Paint interior and exterior walls, banisters, railings, doors, and ceilings
Education
High school diploma - General Studies
Merrill F. West High School
Tracy, CA05-2021
Skills
- Adobe InDesign
- Upselling
- Fashion retail
- Non-technical user support
- Soccer
- Dependability
- Teamwork
- Pet Sitting
- Sales
- Lawn care
- Pet Grooming
- Multilingual
- Data collection
- Heavy lifting
- Team leadership
- Photography
- Basic math
- Multitasking
- Problem-solving
- Customer relationship building
- Computer operation
- Writing skills
- Cash handling
- Administrative experience
- Cash management
- Windows
- Organizational skills
- Theater
- Clear language communication
- Customer acquisition
- Program management
- Clean workspace maintenance
- Adaptability
- Microsoft Office
- Typing
- Office experience
- Outdoor work
- Experience with children
- Leadership
- Computer skills
- Store management
- Grammar Experience
- Patience
- Interpersonal communication
- Microsoft Word
- Landscape Maintenance
- Customer service
- Driving
- Shift Management
- Marketing
- Babysitting
- Microsoft Powerpoint
- Sales team management
- Retail sales
- Adobe Photoshop
- Continuous improvement
- Project coordination
- Microsoft Access
- Attention to detail
- Animal Care
- Negotiation
- Cashiering
- Decision making
- Nannying
- Customer communication
- Proofreading
- Communication skills
- Phone etiquette
- Power tools
- Social listening
- Time management
- Hand tools
- Mobile devices
- Pet Care
- Safe work practices
- Microsoft Excel
- Handyman
- Microsoft Outlook
- Supervising experience
- GPS
- Construction
- Services provided to finance industry
Certification
- National Provider July 2022 to Present Completed training to become behavioral technician and received certification.
- CDL August 2017 to January 2028
- Driver's License Non-CDL Class C
Languages
Hindi - Expert
Bilingual
Spanish - Intermediate
English
Timeline
Footwear Lead
Under Armour, Inc
08.2023 - Current
Shift Leader
Miniso
03.2023 - 08.2023
Certified Sales Designer
Closet World
11.2022 - 03.2023
Sales Associate
Vans
09.2022 - 12.2022
Handyman Assistant
Various
01.2017 - 08.2021
High school diploma - General Studies
Merrill F. West High School