Irvetta DeAnne Cunningham
Registration Specialist
FREDERICKSBRG,Pennsylvania
Summary
Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.
Overview
25
25
years of professional experience
Work History
Registration Specialist
Wellspan Good Samaritan Hospital
Lebanon, PA
10.2021 - Current
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Scheduled and registered appointments using EPIC scheduling programs.
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Welcomed as many as 34 patients daily, directing to appropriate rooms within facility and coordinating assistance with transportation.
- Used EPIC to record and organize patient insurance and medical information.
- Conducted interviews with individuals to obtain all required information.
Registration Associate
UPMC Pinnacle
Harrisburg, PA
06.2014 - 09.2021
- Assisted other Registration Clerks with front desk duties and answering questions.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Explained form wording to patients to help each understand information required.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Welcomed as many as 130 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
- Conducted interviews with individuals to obtain all required information.
Patient Access Representative
Hershey Medical Center
Hershey, PA
08.2004 - 04.2014
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Picker & Packer
Quill Corporation
Lebanon, PA
08.1996 - 07.2004
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Removed items from shelves or storage bins and scanned tags.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Checked inventory and selected products from specific locations based upon availability.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Education
High School Diploma -
Northern Lebanon Senior High School
Fredericksburg, PA06.1989
Skills
- Reliable and Responsible
- Data Entry
- Customer Service
- Warehouse Coordination and Support
- Order Fulfillment
- Cleaning and Sanitizing
- Merchandise Retrieval and Distribution
- Inventory Recordkeeping
- Stocking and Replenishing
- Product Packaging
- Motivated Team Player
- Attention to Detail
- Customer and Call Response
- Product Tagging and Categorization
- Safety Procedures
- Verbal and Written Communication
- Customer Relationships
- Strong Attention to Detail
- Payment Processing
- Productivity and Time Management
- Shelving and Storage
- Customer-Oriented Mindset
- Organizational Skills
- Decision Making
- Quick Learner
- Orders and Requisition
- Handling Customer Inquiries
- Adaptable and Flexible
- Problem Solving
- Goal Setting and Prioritization
- Honesty and Integrity
- Forklift Operation
- Friendly and Enthusiastic
Timeline
Registration Specialist
Wellspan Good Samaritan Hospital
10.2021 - Current
Registration Associate
UPMC Pinnacle
06.2014 - 09.2021
Patient Access Representative
Hershey Medical Center
08.2004 - 04.2014
Picker & Packer
Quill Corporation
08.1996 - 07.2004
High School Diploma -
Northern Lebanon Senior High School
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