Irvin Feliciano
Lake Worth,FL
Summary
With a proven track record at Advance Auto Parts, I excel in leading teams to exceed productivity targets through expert project management and team leadership. My background in maintenance management, including preventive maintenance and equipment troubleshooting, ensures operational excellence and safety. Achievements include significantly increasing customer satisfaction and streamlining maintenance processes.
Overview
6
6
years of professional experience
Work History
Maintenance Manager
Multilingual Psychotherapy Center
07.2024 - Current
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
Retail Sales Manager
Advance Auto Parts
12.2021 - 07.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Maintenance Assistant
Multilingual Psychotherapy Center
06.2018 - 12.2021
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Repaired and replaced pumps, valves and motors.
- Safely and effectively handled wide range of cleaning products and solutions.
Education
High School Diploma -
Lake Worth Community High School
Lake Worth, FL05.2018
Skills
- Preventive Maintenance
- Project Management
- Equipment Troubleshooting
- Maintenance Planning
- Safety Protocols
- Team Leadership
- Inventory Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Manager
Multilingual Psychotherapy Center
07.2024 - Current
Retail Sales Manager
Advance Auto Parts
12.2021 - 07.2024
Maintenance Assistant
Multilingual Psychotherapy Center
06.2018 - 12.2021
High School Diploma -
Lake Worth Community High School
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