Irvin Galvan
Rio Grande City,TX
Summary
Dynamic Radiology Technologist with extensive experience at Texas Health Care Imaging, excelling in diagnostic imaging and patient safety. Proven ability to enhance patient care through compassionate service and effective team collaboration. Skilled in trauma imaging and HIPAA compliance, consistently delivering high-quality results and mentoring peers to elevate departmental standards.
Diligent Fiber Optic Splicer with solid background in fiber optic splicing and hands-on experience in network installation and repair. Known for successful completion of complex splicing projects and maintaining high standards of quality. Demonstrated expertise in troubleshooting and problem-solving, ensuring efficient and reliable fiber optic networks.
Overview
11
11
years of professional experience
Work History
Radiology Technologist
Texas Health Care Imaging
McAllen, TX
12.2025 - Current
- +40 hours/week
- Streamlined workflow by efficiently managing patient schedules and accommodating urgent cases when needed.
- Assisted radiologists with various interventional procedures, ensuring smooth operations and optimal outcomes for patients.
- Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
- Safeguarded patient privacy, consistently adhering to HIPAA regulations and maintaining strict confidentiality in all aspects of clinical practice.
- Collaborated with radiologists to ensure optimal image quality, leading to precise diagnoses and effective treatment plans.
- Demonstrated adaptability by quickly learning new protocols or procedures as required for specialized patient populations or unique case requirements.
- Mentored new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within the field.
Fiber Optic Splicer
UB Communications (Contractor)
Lasara, TX
08.2025 - 12.2025
- Conducted routine inspections and maintenance of fiber optic infrastructure to prevent service disruptions.
- Collaborated with cross-functional teams to troubleshoot technical issues in fiber optic networks.
- Assisted in the installation and splicing of fiber optic cables, ensuring compliance with industry standards.
- Documented network configurations and modifications in databases for accurate record-keeping and future reference.
- Provided technical support to clients regarding fiber optic services, enhancing customer satisfaction through effective communication.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
Radiology Technologist
Texas Health Care Imaging
McAllen, TX
05.2023 - 08.2025
- +40 hours/week
- Streamlined workflow by efficiently managing patient schedules and accommodating urgent cases when needed.
- Assisted radiologists with various interventional procedures, ensuring smooth operations and optimal outcomes for patients.
- Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Improved patient experience by maintaining a compassionate and efficient approach during radiologic procedures.
- Safeguarded patient privacy, consistently adhering to HIPAA regulations and maintaining strict confidentiality in all aspects of clinical practice.
- Collaborated with radiologists to ensure optimal image quality, leading to precise diagnoses and effective treatment plans.
- Demonstrated adaptability by quickly learning new protocols or procedures as required for specialized patient populations or unique case requirements.
- Mentored new Radiology Technologists, sharing knowledge and expertise to enhance their professional development within the field.
Limited Radiologic Technologist
Optimum Imaging Center
McAllen, TX
10.2021 - 05.2023
- +40 hours/week
- Maintained a safe work environment for both patients and staff by adhering to radiation safety guidelines and protocols.
- Improved patient care by efficiently performing diagnostic X-ray examinations following the physician's orders.
- Participated in quality improvement initiatives, evaluating and implementing strategies to further enhance patient care standards.
- Contributed to the development of training materials for new hires, ensuring consistent application of best practices across the team.
- Effectively communicated with diverse populations while maintaining professionalism and empathy throughout each interaction in the clinical setting.
- Participated in departmental meetings, sharing insights on process improvements that led to better patient care experiences.
Customer Service Representative
Ticketmaster
Pharr, TX
12.2019 - 06.2020
- +40 hours/week
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Locker+ Associate
Amazon
Austin, TX
08.2019 - 11.2019
- +25 hours/week
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Sprint
Austin, TX
10.2018 - 07.2019
- +40 hours/week
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Lead
Ticketmaster
Pharr, TX
01.2015 - 08.2018
- +40 hours/week
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
- Assisted with onboarding new hires by sharing expertise in company policies, procedures, systems usage.
Education
Associate of Applied Science - Radiology Technology
The College of Health Care Professions
TX03-2025
Graduate Certificate - Limited Radiology Technologist
The College of Health Care Professions
TX10-2021
GED - undefined
Sharyland High School
Mission, TX05-2013
Skills
- Trauma imaging
- Patient safety
- Venipuncture
- Staff training
- Radiology
- Interpreting radiology results
- Medical terminology
- CPR/AED
- Problem resolution
- Computer proficiency
- De-escalation techniques
- Fiber optic safety
- Fusion splicing
- Network troubleshooting
- Fiber optic installation
- Equipment calibration
- Hand tool proficiency
- Safety practices
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Radiology Technologist
Texas Health Care Imaging
12.2025 - Current
Fiber Optic Splicer
UB Communications (Contractor)
08.2025 - 12.2025
Radiology Technologist
Texas Health Care Imaging
05.2023 - 08.2025
Limited Radiologic Technologist
Optimum Imaging Center
10.2021 - 05.2023
Customer Service Representative
Ticketmaster
12.2019 - 06.2020
Locker+ Associate
Amazon
08.2019 - 11.2019
Sales Associate
Sprint
10.2018 - 07.2019
Customer Service Lead
Ticketmaster
01.2015 - 08.2018
Graduate Certificate - Limited Radiology Technologist
The College of Health Care Professions
GED - undefined
Sharyland High School
Associate of Applied Science - Radiology Technology
The College of Health Care Professions