Summary
Overview
Work History
Education
Skills
Timeline
Generic

IRVIN N H ER NAN D EZ

Katy,TX

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

10
10
years of professional experience

Work History

Assistant Superintendent

TCR Construction
06.2022 - Current
  • Directed and supervised team of 350 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Assisted the Superintendent in maintaining the physical appearance and integrity of the property
  • Built exemplary on-the-job experts from partnering closely with superintendent and other top leadership
  • Facilitated staff meetings to convey policy changes and hear employee input
  • Ensured property was being built up to standards of owners and within budget
  • Turned in units and buildings in a Timely manner
  • Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time
  • Utilized spreadsheets, calendars and reports to gauge work productivity and monitor progress
  • Coordinated delivery schedules with vendors and suppliers to optimize resource allocation
  • Kept work areas organized and clean according to industry standards
  • Maintained logs of on-site operations and reported findings to supervisors
  • Hired and delegated tasks to subcontractors to complete projects faster
  • Informed stakeholders of daily activities and progress by providing in-depth field reports

Rehab Sales & Service Associate-284900

Hanger Clinic
10.2021 - 05.2022
  • Tracked company inventories, moved excess stock, and arranged products to improve sales
  • Reviewed files, recordings, and other documents to obtain information to respond to requests
  • Obtained signatures for financial documents and internal and external invoices
  • Adhered to company initiatives and achieved established goals
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Gathered medical records to input and update patient information in computer system
  • Managed delinquent accounts initiating collection procedures as required

Office Referral/Collection Specialist

Holmsten Medical Clinic
01.2015 - 12.2021
  • Maintained patient account balances based on required time frames
  • Managed delinquent accounts initiating collection procedures as required
  • Advised in resolution of customer billing issues through typical inquiries
  • Worked with customers to establish patient payment plans
  • Gathered medical records to input and update patient information in computer system
  • Ensured medical collection activity was conducted as per company local and state guidelines
  • Reported patient and payer credit balances on monthly basis
  • Reviewed commercial contracts per reimbursement regulations
  • Coordinated correspondence with insurance carrier
  • Managed process with business office for writing off payments
  • Ensured state and federal regulation compliance for medical collections
  • Prepared and distributed work aged account receivables report

Education

Diploma -

Hastings High School
06.2013

Some College (No Degree) -

Houston Community College
Houston, TX

Skills

  • Bilingual
  • Excellent ability to multitask
  • Strong Self-Confidence
  • Proficient in Word
  • Proficient in Excel
  • Proficient in PowerPoint
  • Proficient in Access
  • Proficient in Outlook
  • Windows based PC access
  • Safety Oversight
  • Control Optimization
  • Complex Problem-Solving
  • Rule Enforcement
  • Critical Thinking
  • Analytical Thinking
  • Staff Leadership
  • Decision Making
  • Staff Training
  • Goal Setting
  • Attention to Detail

Timeline

Assistant Superintendent

TCR Construction
06.2022 - Current

Rehab Sales & Service Associate-284900

Hanger Clinic
10.2021 - 05.2022

Office Referral/Collection Specialist

Holmsten Medical Clinic
01.2015 - 12.2021

Diploma -

Hastings High School

Some College (No Degree) -

Houston Community College

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IRVIN N H ER NAN D EZ