Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irving Aguilar

Chicago,IL

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Often recognized as trustworthy, self-reliable and a natural leader who inspires the team through consistent and efficient results whether running a team, garnering sales, or simply providing a world class customer service every time.

Overview

15
15
years of professional experience

Work History

Pest Control Technician

Rollins OPC Pest Services
01.2019 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Often recommend an upgrade to service as needed to acquire desired results
  • Produced a minimum of $25,000.00 or more in service revenue on a monthly basis.

Store Manager

Extra Space Storage
06.2017 - 08.2019
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies


  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods
  • Boosted rental net income by 9% by effectively cultivating customer rapport and delivering superior customer service
  • Generated repeat business by delivering exceptional customer service and positive engagement
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions

Customer Availability Process Supervisor

Wal-mart Stores Inc.
12.2016 - 05.2017
  • The customer availability process is one of the most important process that ensures the store performs at its best by making product available for customers to shop.
  • This process required me to lead a team of 10 to 15 associates every day and we started the process by unloading general merchandise truck loads.
  • Also, my team and I unloaded consumables and frozen/dairy trucks throughout the day. Then, I assigned associates to begin stocking consumables to ensure product availability for the customers.
  • We ended the the day by pulling the rest of the general merchandise to the floor for the overnight stock team to work.
  • All of this while I maintain the backroom and make sure it is clean and safe before I leave and that all of the overstock is put away where it belongs in the back.

Recovery Team Leader/Sales Associate/Merchandising Team Lead

The Home Depot
03.2011 - 12.2016
  • -Garden Recovery Associate Leader: Worked overnights to replenish and maintenance Garden Department during highest selling season. Managed a team of 6 to 8 people overnight to ensure process was being executed smoothly and in a timely manner.
  • -Sales Associate: Worked in multiple departments assisting customers. Also had the chance to learn a lot of hands-on work involving painting, carpentry, plumbing and electrical.
  • -Merchandising Team Leader: Focus on manual labor to make the store appear more attractive and support product sells. This includes building displays, introducing new product on the shelves, and transitioning store appearance from season to season accordingly to help push sales. Lead a team of 8 to 10 people overnight.

Freight Team

Target
10.2010 - 01.2011
  • A seasonal overnight position in which I helped unload freight trucks at the beginning of the shift, and then stock shelves for the remainder of the night.

Census Taker/Team Captain

US Census Bureau
03.2010 - 09.2010
  • As a Census Taker during the 2010 US Census, I would go door to door interviewing civilians that failed to complete and mail in their US census form for that year.I was chosen to be team captain for my group, and assisted the Manager by following up on other census takers in my group to make sure their turned in forms were complete without mistakes.

Education

High School Diploma -

Amundsen High School
Chicago, IL
2010

Associate of Applied Science - Computer Network Systems

Robert Morris University
Chicago, IL

Skills

  • Fast learner
  • Ability to work individually as well as with others
  • Ability to comprehend and follow instructions very well

    • Ability to work well under pressure

  • Comfortable in a fast paced environment
  • Ability to multi-task
  • Ability to lead and manage a big team
  • Ability to make sure associate coverage is provided wherever needed
  • Ability to keep up and push sales for the most recent and advanced technology
  • 10 years of experience in the retail environment
  • Excellent problem-solving skill
  • Excellent communication skills
  • Intermediate computer skills
  • Friendly and positive

Timeline

Pest Control Technician

Rollins OPC Pest Services
01.2019 - Current

Store Manager

Extra Space Storage
06.2017 - 08.2019

Customer Availability Process Supervisor

Wal-mart Stores Inc.
12.2016 - 05.2017

Recovery Team Leader/Sales Associate/Merchandising Team Lead

The Home Depot
03.2011 - 12.2016

Freight Team

Target
10.2010 - 01.2011

Census Taker/Team Captain

US Census Bureau
03.2010 - 09.2010

High School Diploma -

Amundsen High School

Associate of Applied Science - Computer Network Systems

Robert Morris University

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Irving Aguilar