Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Server

Irving Boleaga

Lake Stevens,WA

Summary

As a team member I believe I'm a very personable and energetic person. I adapt quick and find the most efficient way to do any task. Over the years I've developed analytic skills that have helped me achieve many goals at my job. I learned what people want and need without being asked. Always looking to grow and expand my skills and knowledge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Applebee's Neighborhood Grill & Bar
Everett, WA
10.2021 - Current
  • Always on the move.
  • Help every coworker succeed when they are struggling.
  • Maximized many serving skills.
  • Top sales chart.
  • Trusted to Open and Close alone.

Server Assistant

STK Steakhouse
Bellevue, WA
08.2021 - 10.2021
  • Running and Expediting high end dishes with accurate garnish and steak temperatures.
  • Ability to describe dishes based on taste, cooking method, smell, and textures.
  • Able to recommend sauces that would go well with seafood, steaks, and appetizers.
  • Perfecting the skill of communicating with the chefs to deliver food on a timely manner and precision.

Server

IHOP
Marysville, WA
09.2020 - 08.2021
  • Cultivated warm relationships with regular customers.
  • Granted responsibility for opening and closing.
  • Also in-charge of making sure all To-Go orders are sent accurately.

Food and Beverage Server

Quil Ceda Creek Casino
Tulalip, WA
05.2019 - 03.2020
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item, ingredients, cooking methods and all Beverages .
  • Collected credit card, cash, Restaurant Comps, and gift cards, from all casino players.
  • Provided exemplary service to High Roller Players, Frequent Guests; prompting many "server requests."
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.

Food and Beverage Server

P.F. Chang's
Lynnwood, WA
07.2018 - 12.2019
  • Hired as a Busser and got promoted to server within a few months.
  • Accurately expedited food and beverages to all the guests, carefully checking for errors.
  • Regularly visited my guests to guarantee satisfaction on all meals and beverages, enhancing guest satisfaction.
  • Trained numerous back-waiters and bussers on PF Chang's guest service expectations, food handling, and opening/closing protocols.
  • Anticipated guest needs and resolved issues in a professional, friendly manner.

Barback/Busser

Red-O Taste of Mexico
San Diego, CA
02.2018 - 06.2018
  • Successfully completed opening/closing duties according to side work sign off sheet.
  • Lifted 50+ pound trays of dirty silverware, garbage, and cleared any debris in the dining room creating an organized environment.
  • Provided attentive service and proactively assessed guest needs.
  • Helped staff set up Banquets for businesses and family gatherings.
  • Assisted servers with provided refills and table clearing in a fast and precise speed.

Education

GED -

Downers Grove South High School

Skills

  • Adept learner
  • Trained in customer/guest interaction services
  • Excels in high pressure environments
  • Profound up-selling skills
  • Smart conversation skills
  • Able to access situations accurately
  • Ability to perform tasks up to procedure
  • Relentless at any task given

Accomplishments

  • Food handlers card MAST Certificate.

Certification

Mast Card

Food Handlers certificate.

Irving Boleaga