Irving Chee
Church Rock,NM
Summary
Goal-oriented Inventory Control Specialist with proven background as gifted problem-solver with good critical thinking and organizational abilities. Deep dedication to collaboratively solving issues and achieving deadlines in high-volume settings. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping. Efficient professional in logistics and supply chain management with a knack for maintaining high productivity and completing tasks efficiently. Skilled in inventory management, order processing, and logistical coordination. Excel at problem-solving, time management, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
TA Travel Center
Gallup, NM
09.2024 - Current
- Conducted regular inventory audits to maintain accuracy.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Managed inventory levels to ensure optimal stock at all times.
- Traced missing material and shipments through vendor and customer communications.
- Managed a team responsible for day-to-day operations associated with the company's warehousing activities.
- Computed shipping, storage or demurrage charges using computer or price list.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Implemented loss prevention strategies to reduce shrinkage and waste.
Maintenance Manager
Quailty Inn
Gallup, NM
12.2022 - 09.2024
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Coordinated with vendors to purchase replacement parts as needed.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Managed team of employees, daily progress reports and overall project planning.
- Conducted regular training sessions for maintenance personnel on safety protocols and best practices.
- Maintained equipment performance by cleaning and lubricating components.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided technical support in case of system malfunctions or breakdowns.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages
- Reviewed completed work orders to ensure quality control measures are followed.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Implemented quality control measures to uphold company standards.
- Recognized by management for providing exceptional customer service.
Housekeeper
Fire Rock Navajo Casino
Church Rock, NM
04.2022 - 11.2022
- Emptied trash receptacles throughout the property.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Swept and damp-mopped private stairways and hallways.
- Followed safety procedures when handling hazardous materials.
- Disinfected telephones, light switches and other frequently touched objects.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Gallup Lumber & Supply Co.
Gallup, NM
06.2005 - 11.2020
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided accurate information about products and services to customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Took special orders in person and over telephone, generating additional revenue every month.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
CDL Training Certificate - General Studies
UNM Gallup Branch
Gallup, NM04-2009
High School Diploma -
Navajo Pine High School
Navajo, NM05-1998
Skills
- Customer service
- Inventory auditing
- Safety protocols
- Effective communication
- Basic repairs
- Written communication
- Warehouse operations
- Damage control
- Excellent communication
- Problem-solving
- Team collaboration
- Materials handling
- Delivery inspection
- Inventory reconciliation
- Team building
- Delivery scheduling
- Forklift operation
- Self motivation
- Continuous improvement
- Organizational skills
Certification
- NM Driver's License
- CDL Class Bl
- Hazmat and tanker
- Forklift certification
Timeline
Inventory Control Specialist
TA Travel Center
09.2024 - Current
Maintenance Manager
Quailty Inn
12.2022 - 09.2024
Housekeeper
Fire Rock Navajo Casino
04.2022 - 11.2022
Customer Service Representative
Gallup Lumber & Supply Co.
06.2005 - 11.2020
CDL Training Certificate - General Studies
UNM Gallup Branch
High School Diploma -
Navajo Pine High School
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