Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Irving Ingram

Phoenix,AZ

Summary

Highly motivated semiconductor technician with the ability to innovatively address manufacturing challenges with close attention to detail utilizing critical thinking and troubleshooting experience to resolve issues and maintain efficiency, seeking continued professional development and assisting the corporation in obtaining their desired outcomes and growth opportunities.

Overview

4
4
years of professional experience

Work History

Technician Specialist

Hua Yi Construction
08.2023 - Current

● Maintain processing, production, inspection information and quality reports of accurate operations of probing, dicing, EUV Lithography machinery, etc.

● Collaboratively work with a team in the Fabrication facility, connecting tools and its support equipment to processed gasses and liquids sources

● Inspect materials, components, and products for surface defects and measure circuitry with the assistance of ATE (Automotive Test Equipment), precision measuring instruments, and microscopes while adhering to the standard safety procedures and guidelines provided Make reliability improvement recommendations upon discoveries

● Assist a team of engineers in the Water Recycling Center in the daily observation of controlled water flow while maintaining accurate documentation/inputting data into system in order to correct the water to resin ratio in the commencement of the water recycling filtration system

Manager

Balico Automotive LLC
03.2022 - 05.2023
  • Maintained a professional, organized, and safe environment for employees and customers
  • Resolved staff member/customer conflicts, actively listening to concerns and demonstrating innovative problem solving skills
  • Managed a team of 10 body shop technicians, providing guidance and training
  • Implemented the body shop's first ecommerce site; selling parts and car add-ons to various consumers worldwide
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.

Drug Manufacturing Technician

ATR International Inc
02.2021 - 03.2022
  • Ensured that products were produced in a timely manner
  • Recorded and documented all maintenance activities in accordance with company policies and procedures.
  • Inspected finished products for quality and adherence to customer specifications.
  • Trained and supervised production staff in use of equipment and machinery.
  • Performed preventative maintenance and inspections on production machinery.

Assistant Manager

Freudenberg Technologies
01.2020 - 02.2021
  • Launched quality assurance practices for each phase in the development of leading-edge technologies in mobility & transport, energy & resources, industry & manufacturing, healthcare & food and household & textiles.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.

Education

Business Administration, Biological Sciences

Johnson & Wales University

Skills

  • Systems Analysis
  • Video conferencing
  • Customer Service
  • Software Installation
  • Software Diagnosis
  • Product Troubleshooting
  • Technical Issues Analysis
  • Semiconductor cleanroom
  • Microsoft Outlook, Word, Excel, PowerPoint
  • Technical Troubleshooting
  • Interpersonal (verbal/written) skills
  • Organizational skills

Accomplishments

  • Trained and led technical support teams of more than 4 support specialists. (Hua Yi Construction)
  • Created, implemented and participated in various incentive programs and contests designed to support achievement of production goals. (Freudenberg Technologies)
  • Achieved increased company sales by 40% by introducing the auto body shops first ecommerce site promoting brand recognition and costumer acquisition. (Balico Automotive LLC)

Timeline

Technician Specialist

Hua Yi Construction
08.2023 - Current

Manager

Balico Automotive LLC
03.2022 - 05.2023

Drug Manufacturing Technician

ATR International Inc
02.2021 - 03.2022

Assistant Manager

Freudenberg Technologies
01.2020 - 02.2021

Business Administration, Biological Sciences

Johnson & Wales University
Irving Ingram