Desmond Gary
Houston,TX
Summary
Exceptional sales and customer facing representative with 3+ years of experience in B2B, SaaS sales and client management space. Adept in building consultative and strategic relationships while acting as a subject matter expert for technical solutions in the healthtech industry and beyond. Contains a well written track record of excelling sales quotas and KPI's while developing innovative processes within start up organizations.
Overview
2
2
years of professional experience
Work History
Sales Development Representative
Phreesia
11.2022 - 12.2023
- Performed 65+ strategic outbound touches a day through emails, calls, and utilization of SalesForce
- Qualified net new opportunities through high-volume outbound prospecting and pre-qualification for pediatric and OB/GYN practices to develop a digital patient intake solution
- Created and designed individualized and creative strategies to drive the sale cycle from start to finish, assisting with calls and demonstration of the solution
- Consistently addressed the objections and concerns of potential clients in the medical industry regarding the digitalization of the registration process, leading to a significant increase in the adoption of the software
- Leveraged marketing and sales automation tools to accelerate lead generation efforts and improve the efficiency of the sales development process
- Developed and implemented an effective email marketing campaign strategy to generate awareness and drive sales, resulting in doubling the company's email success rates
- Created 12 opportunities in Q3, the highest among SDRs on my sales team (10 people)
- Collaborated with cross-functional teams, including marketing and client solutions, to drive successful client onboarding and marketing material
- Actively increased the amount of qualified sale leads in the specialties pipeline
- Salvaged nurture accounts to reestablish relationships with pre-existing prospects in order to pinpoint problems and find solutions with Phreesia's technical applications
- Entrusted to manage complex specialty group accounts in which I successfully created opportunities by overcoming serious obstacles selling in poor market conditions (Only 3 out of 85 SDRs were given the opportunity)
- Trained new hires on Phreesia's sales processes as well as share knowledge that has yielded me great success throughout my career
Client Advisor
Volkswagen of America
HOUSTON, TX
08.2021 - 10.2022
- Consistently exceeded sales quota on a month-to-month basis, averaging over $200K in sales per month
- Increased sales to the dealership by an average of 13 deals a month with front and back end profit
- Leveraged outbound calls and email outreach to set up 3-4 sale appointments for net new sales per day
- Identified and developed new referral sources
- Exceeded monthly sales quota by 270%, producing 21 deals out of a quota of 8 in July 2022
- Provided comprehensive client communications, client retention efforts, and new client contract sales
- Helped to train and mentor new hires.
Education
B.S. Finance -
University of Houston
12.2020
Skills
- Consultative Selling
- Negotiation
- Technical Product knowledge
- Cross Functional Collaboration
- Sales Campaigns
- Lead Prospecting
- Mentorship
- Sales Software Proficiency
- Complex Problem Solving
- Customer Relationship Management
- B2C & B2B Sales
- Cold Calling
- Process Improvement
- Relationship Development
- Full-Cycle Sales Process
- Staff Training and Motivation
Timeline
Sales Development Representative
Phreesia
11.2022 - 12.2023
Client Advisor
Volkswagen of America
08.2021 - 10.2022
B.S. Finance -
University of Houston