IRVING SALDANA
Palmdale,CA
Summary
Reliable warehouse professional with experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Warehouse Manager
Kingsbridgeholdings
Westlake Village, CA
10.2014 - 05.2020
- Authorized to work in the US for any employer, Received medical equipment, send out equipment for use to hospital facilities, log equipment in and out.
- Perform minor repairs on Stryker, Olympus, Pentax, and Fujinon equipment.
- Such as: monitor screen replacement, hardware, batteries, modules, boards, wiring, endonscopy scopes, and scanners.
- Monitor screen replacement/repair components to able key features are working.
- Prepare audits, excel files, and update excel files & inventory forms for warehouse in CA and Chicago facilities and key into quickbooks.
- Order supplies, maintain a clean working environment, answer phones, direct calls, and assist in orders.
- Create labels on fed-ex for equipment sold, repaired, or for returning equipment.
- Deliver equipment to Fed-ex, arrange pick ups, international pick ups, and estimate shipping charges.
- Constantly working with Excel, outlook, and quickbooks.
- Conduct year end finance sales reports for both home-base & LA office.
- Create RMA reports for lesses.
- Install equipment at hospitals or clinical facilities.
- Travel when necessary.
- Tech support.
- Such as, inspection & audit for hospitals on equipment count and conditions.
- Train employees with new procedures and conducting a safe envioronment.
Assistant manager/ RSS Retail Service Specialist/ Driver
Oreily Auto parts
Lancaster, CA
01.2009 - 10.2014
- Customer serive - ensure every customer that enters is greeted and assisted with their needs.
- Deliver & pick up parts within the time frame scheduled.
- Register, balance & re-stock front and back of store.
- Answer phones, maintain a clean working environment in-store and outside the store premises.
- Prepare pallots, wrap pallots and log pallot items.
- Meet $25k for monthly sales goal.
- Merchandise inventory for Panorama, Sylmar and inventory team in the San Fernando district.
- Sales calls- recruit new commercial accounts and follow-up with all current accounts ensuring all their needs and demands are met.
- Resolve customer issues and/or complaints.
- Train sales and customer service team.
Dion Kindem&Crockett
Woodland Hills, CA
11.2010 - 03.2011
- Answer office phones, direct calls, maintain a clean work space environment, along with organization and coordination for VIP conference meetings.
- Assist in projects for Attorneys.
- Such as, clerical work using excel and word & personal errands.
- Such as, mail delivery to courthouses, mail delivery, office maintenance, schedule car rentals, assist in traveling arrangement and hotel reservations.
- Oversee open/close office procedures.
- Greet and meet clients and assist with their needs.
Sr.Teller/ Teller
CHASE
Reseda, CA
09.2007 - 01.2009
- Ranked top 25 best tellers in the region; making the premier bracket for the region.
- Consecutively named employee of the quarter twice, aided on solving problems on customer accounts, explained processing holds on accounts, established excellent report with customers, offered great customer service, demonstrated good mathematical skills and typing skills, always offered good solutions.
- Quick paced typer, fast cash handling, ranked high in referrals.
- Translated in Spanish to customers/co-workers, service calls, thank you cards, ATM custodian, and vault custodian.
- Followed proper opening and closing company procedures.
Guest Service Representative
Hollywood Video
San Fernando, CA
11.2006 - 09.2007
- Provided excellent customer service and support to the sales team.
- Ensuring all sales and service objectives were met.
- Responsible for customer service in all promotional outdoor video sales as well as behind the register in store sales.
- Aided in opening new customer account set ups.
- Duties included answering customer inquires, problem solve accounts, provide detailed information on new releases and promotions, greeting customers in-person and via phone, register processing, re-stocking of videos and constant maintenance of sales floor to enhance visual productivity.
Education
AA degree - Computer Science
Los Angeles Mission College
High School Diploma - undefined
Sylmar Senior High School
09.2002 - 06.2006
Skills
Production planning
Distribution and warehousing
Shipping and receiving
Warehouse Logistics
Safety and compliance
Budget Management
Cost reduction
Contract Negotiation
Loading and unloading
Policy and procedure adherence
Waste controls
Staff supervision
Data analysis
Database Management
Operations management
Route optimization
Staff Management
Documentation
Order picking and processing
Customer service
Proficient in [Software]
Timeline
Warehouse Manager
Kingsbridgeholdings
10.2014 - 05.2020
Dion Kindem&Crockett
11.2010 - 03.2011
Assistant manager/ RSS Retail Service Specialist/ Driver
Oreily Auto parts
01.2009 - 10.2014
Sr.Teller/ Teller
CHASE
09.2007 - 01.2009
Guest Service Representative
Hollywood Video
11.2006 - 09.2007
High School Diploma - undefined
Sylmar Senior High School
09.2002 - 06.2006
AA degree - Computer Science
Los Angeles Mission College