Irviona Dunham
Waldorf,Maryland
Summary
Organized and dependable candidate with a proven ability to manage multiple priorities. Excels at taking on added responsibilities to meet team goals. Strong analytical, communication, and teamwork skills enable quick adaptation to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth make for a valuable asset in any organization.
Overview
3
3
years of professional experience
Work History
Farm Intern
University of Maryland Eastern Shore, UMES
02.2025 - Current
- Demonstrated adaptability in adjusting daily tasks based on weather conditions or other unforeseen challenges.
- Enhanced crop yields by implementing sustainable farming practices and innovative techniques.
- Promoted biodiversity by planting a variety of crops and incorporating integrated pest management strategies.
- Ensured animal welfare with proper feeding, handling, and health monitoring practices.
Concierge
Harmony at Waldorf
12.2023 - 02.2025
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Lead Server
Harmany at Waldorf
Waldorf, MD
09.2023 - 12.2024
- Lead and mentor a team of servers to ensure exceptional customer service and satisfaction.
- Resolve customer complaints in an efficient courteous manner while maintaining high standards of quality control.
- supervised daily operations such as opening and closing duties, scheduling shifts and assigning tasks to staff members.
Receptionist
Tiffany Court by Five Star
Kingston, PA
08.2022 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Agricultural Business
University of Maryland, Eastern Shore
Princess Anne, MDWESTLAKE HIGHSCHOOL
Waldorf, MD05.2024
WYOMING VALLEY WEST HIGH SCHOOL
06.2023
Skills
- Communication
- Leadership
- Customer Support
- Staff Management
Additional Information
GPA: 3.6
Deans List
National Honor Society Award
National Spanish Society Award
Timeline
Farm Intern
University of Maryland Eastern Shore, UMES
02.2025 - Current
Concierge
Harmony at Waldorf
12.2023 - 02.2025
Lead Server
Harmany at Waldorf
09.2023 - 12.2024
Receptionist
Tiffany Court by Five Star
08.2022 - 07.2023
WYOMING VALLEY WEST HIGH SCHOOL
Agricultural Business
University of Maryland, Eastern Shore
WESTLAKE HIGHSCHOOL