Irwin Lee Q. Bringas
Chino Hills,CA
Summary
Analytical Accounts Receivable Manager with successful career supervising up to 9 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with over 35 years of hands-on experience in Accounts Receivable and Credit and Collections.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Accounts Receivables Manager
Home Franchise Concepts, Inc.
08.2015 - 09.2023
- Successfully handled both order-related issues and billing inquiries for over 1700 customers as part of AR/Customer Service Management responsibilities
- Managed collection of franchise fees, interest, invoice payments, and past-due accounts.
- Reviewed and approved invoice templates for importing to NetSuite
- Reviewed and approved ACH templates for importing to NetSuite
- Downloaded Monthly Franchisee report from Salesforce for distribution to Accounting Associates
- Optimized the reconciliation process for GL accounts like Deferred Revenue, Accruals, Rebates, and Expenses during month-end closing.
- Managed and analyzed multiple reports, including unpaid invoices, hold accounts, key accounts, vendor coop and rebates, trial balances, and aging.
- Streamlined the monthly, quarter-end, and year-end closing processes to enhance efficiency.
- Generated detailed financial reports including bad debt reports, reserve analysis, aging reports, key account reports, and default reports for the VP of Finance.
- Directed the accurate entry of payments received via multiple channels including checks, ACH transfers, wire transfers, and credit cards into NetSuite.
- Managed and organized multiple spreadsheets and databases
- Monitored daily electronic bank deposit of posted payments
- Conducted weekly and monthly AR update meetings with team members
- Successfully completed annual audit by meticulously preparing all required documentation
- Ensured timely provision of required back-up materials for audit selections.
- Accurately recorded and tracked financial transactions by regularly reconciling accounts receivable ledgers.
- Achieved consistent and timely client payments through effective communication strategies and proactive followups.
- Implemented effective strategies to address and resolve billing issues for clients
- Analyzed aging reports and made suggestions to enhance collections endeavors.
- Successfully introduced innovative collection techniques resulting in increased revenue retrieval.
Operations/AR Manager
Cachcach / Funny Bunny, Inc.
01.1996 - 07.2015
- Serviced 800-1200 Customer accounts per season
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured accurate recording of all customer orders in the system
- Supervised the collection process for House accounts, returned NSF checks, and unauthorized charged back invoices
- Oversaw various modes of payment plans for customers, enhancing the collections process and mitigating bad debt
- Oversaw the submission of credit approval requests to CIT for factor management
- Developed and executed an internal credit rating system for clients
- Evaluated customers' credit worthiness by analyzing D&B reports, credit co-op reports, and conducting web searches along with bank and credit reference checks.
- Oversaw order approval process while maintaining relationships with 'Hold' accounts, finding innovative solutions for billing and shipping needs.
- Supervised cash receipt postings, credit card payments, and bank transfers.
- Managed the entire process for Returns including approving Return Authorizations and Credit Memos, resulting in accurate refund processing.
- Maintained oversight for the charge backs processing and control functions
- Managed oversight of risk/distressed accounts
- Led the training and supervision of AR and Credit and Collections Clerks resulting in improved efficiencies for collection activities, billing processes, and payment postings
- Managed Operations including Customer Service, Accounts Receivables, Credit and Collections, Order Entry, Shipping, and returns.
- Executed the reconciliation of multiple reports including sales/shipped figures, hold accounts information, charge backs data, trial balance sheets summary and aging details.
- Ensured timely completion of monthly, quarterly, and yearly financial closings
- Ensured timely distribution of reports to Controller and CEO
- Furnished Sales and Shipping reports, commissions reports for Sales Reps, and unshipped orders reports during regular weekly meetings with upper management and department heads.
- Responsible for managing personnel by overseeing hiring processes, conducting staff performance evaluations, and facilitating employee training programs.
- Resolved employee issues and disputes
- Developing and implementing policies, systems, and procedures
- Collaborated with executive team to develop and present accurate department budgets
- Managed inventory control and updated stock counts in the system to optimize supply chain management.
- Synchronized order processing from multiple sources including showrooms, Sales Reps, and phone orders
- Directed Shipping Manager and crew in enforcing adherence to delivery dates and vendor compliance regulations for smooth shipping operations.
- Managed customer relations to guarantee repeat business by addressing and resolving complaints and requests.
- Maintained optimal performance of company systems by managing servers, workstations, POP email setup, and website
- Configured company POP3 email system and successfully completed migration of server O/S from Windows NT server to 2003 Server
- Effectively oversaw maintenance of website, e-commerce catalog updates, while ensuring smooth sales and order processing.
- Implemented EDI system, E-commerce mailbox, and Gentran Software and LabelMatrix UPC software to streamline operations.
- Extensive experience using AIMS software to generate comprehensive reports, perform precise data entry tasks, and efficiently maintain software backups and updates.
- Accomplished multiple tasks within established timeframes.
Accounts Receivable Manager
Diamond Bur, Inc.
01.1991 - 01.1996
- Ensured that requests for credit approvals are submitted to the factor
- Oversaw all collections processes and review of credit hold accounts, trial balance sheets and analyze aging reports
- Serviced Customers: Requests for addition or reduction of orders, requests for discounts, extensions, etc
- Managed Returns, Return Authorizations, Chargebacks and Credit Memos through reports submitted to me by Customer Service
- Cash Applications
- Worked with other Department Heads (Sale and Customer Service) to form creative collections procedures and payment plans to minimize bad debt
- Monitored Risk/Distressed accounts
- Ran and analyzed various reports (sales/shipped, hold accounts, charge backs, aging, etc.)
- Quarter End and Year End closing
- Personnel management including hiring, terminations, staff review (evaluation and appraisal, and employee training)
- Developed and implemented policies and systems and procedures.
AR/Credit & Collections Manager
Liquette, Inc.
01.1986 - 01.1991
- Submitted requests for credit approval to factor (Republic Factors, Barclay's Bank)
- Collection on past due invoices
- Returns, Return Authorizations and Credit Memos
- Credit card payments and Cash Applications
- Charge backs processing and control
- Monitored Risk/Distressed accounts
- Reviewed credit hold accounts
- Personnel management including hiring and firing, staff review, evaluation, appraisal and training
- Ran, analyzed and reconciled various reports (sales/shipped, hold accounts, charge backs, aging, etc.)
- Monthly, Quarter End and Year End closing.
Education
B.S. Mathematics -
University Of St. Thomas
Skills
- Excel
- Word
- PowerPoint
- Outlook
- Great Plains
- NetSuite
- Suitebilling
- Salesforce
- Teams
- Zoom
- Slack
- Salesforce
- AIMS (ERP)
- EDI –Gentran
- Exceptional troubleshooting skills
- Fast self-learner on any kind of software
- Very good Customer Service skills
- More than 35 years combined experience in AR and Credit and Collection Management and 15 years experience as Operations Manager
References
Upon request
Training
- New Horizons Computer Learning Ctr, Advanced Excel ‘97 Course, 06/01/98
- New Horizons Computer Learning Ctr, Advanced Word ‘97 Course, 08/01/98
- New Horizons Computer Learning Ctr, Basic HTML Programming Course, 10/01/98
Accomplishments
- Awarded Employee of the year in 2020 by Home Franchise Concepts
- Supervised team 9 staff members.
- Helped migrate all accounting data from Great Plains to NetSuite
- Used Microsoft Excel prepare templates for importing invoices and ACH transactions
Certification
- Excel Training
- Word Training
- Outlook Training
- NetSuite Training
- Salesforce Training
Timeline
Accounts Receivables Manager
Home Franchise Concepts, Inc.
08.2015 - 09.2023
Operations/AR Manager
Cachcach / Funny Bunny, Inc.
01.1996 - 07.2015
Accounts Receivable Manager
Diamond Bur, Inc.
01.1991 - 01.1996
AR/Credit & Collections Manager
Liquette, Inc.
01.1986 - 01.1991
B.S. Mathematics -
University Of St. Thomas
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