Iryna Chernykh
Washington,DC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures.
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
I also speak Ukrainian,Russian,English.Overview
20
20
years of professional experience
Work History
Manager of Sales and Production
Odent
Lviv
12.2019 - 05.2024
- Developed strategies for streamlining administrative processes for improved efficiency.
- Ensured compliance with all safety regulations at the workplace.
- Analyzed customer feedback surveys to inform changes in product design or features.
- Collaborated with external vendors for sourcing materials or services needed in production.
- Identified areas of cost savings through optimization of existing processes.
- Managed the recruiting, interviewing, hiring, training, and evaluation of new staff members.
- Initiated promotional campaigns that resulted in increased revenue generation.
- Established performance goals for employees and monitored progress towards those goals.
Business Owner
Car Wash Partners Inc.
Kyiv
06.2016 - 10.2019
- Updated website content regularly according to current trends within target markets.
- Conducted market research to identify new opportunities for growth.
- Ensured compliance with all local laws and regulations related to the business operations.
- Oversaw daily operations of the business and provided guidance when needed.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Scheduled maintenance activities for equipment used by the business.
- Conducted regular meetings with employees to review progress towards company goals.
Manager
Monastic
Kyiv
04.2011 - 05.2016
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with industry regulations and company policies.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Bartender
Concord
Kyiv
06.2009 - 02.2011
- Developed good working relationships with fellow employees through effective communication.
- Adhered to state regulations regarding serving alcohol responsibly.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Trade Hall Administrator
Nobel
Lugansk
03.2006 - 04.2009
- Managed office supplies inventory and placed orders when necessary.
- Compiled data from multiple sources into comprehensive reports for management review.
- Updated databases with new employee information, job changes and terminations.
- Provided general administrative support to staff members.
- Responded promptly to customer complaints in a professional manner.
- Facilitated communication between departments to support project completion and goal achievement.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Administrator
Golden antelope
Lugansk
01.2004 - 02.2006
- Responded promptly to customer complaints in a professional manner.
- Assisted in the development of new administrative systems, procedures and policies.
- Designed forms and templates to streamline workflow processes within organization.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Supported departmental activities by providing clerical assistance.
- Processed payroll information according to established guidelines.
- Compiled data from multiple sources into comprehensive reports for management review.
Education
Bachelor of Science - Bachelor of Psychology
Luhansk National University of Taras Shevchenko
Luhansk06-2004
High School Diploma -
School № 60
Luhansk05-2001
Skills
- Performance Analysis
- Operations Management
- Staff Management
- Order Management
- Pipeline Management
- Market Research
- Menu Memorization
- Payment Processing
- Beverage Preparation
- Food Service
- Food Preparation
- Menu knowledge
- Bar service preparation
- Conversant in [Language]
- Inventory
- Safe serving knowledge
- Sales monitoring
- Product and service knowledge
- Task Delegation
- Policy Enforcement
Affiliations
For me, sports are more than just a hobby—they’re a vital part of my life. I find immense satisfaction in training, as it's not only about physical growth but also personal development. Every workout and every new personal best make me stronger and more confident. Developing myself isn’t just about reaching new heights in sports; it’s also about continual self-improvement, both physically and mentally. Each day, I set new goals for myself and push forward until I achieve them. Sports have taught me discipline, perseverance, and belief in my own abilities.
Timeline
Manager of Sales and Production
Odent
12.2019 - 05.2024
Business Owner
Car Wash Partners Inc.
06.2016 - 10.2019
Manager
Monastic
04.2011 - 05.2016
Bartender
Concord
06.2009 - 02.2011
Trade Hall Administrator
Nobel
03.2006 - 04.2009
Administrator
Golden antelope
01.2004 - 02.2006
Bachelor of Science - Bachelor of Psychology
Luhansk National University of Taras Shevchenko
High School Diploma -
School № 60
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