Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Iryna Putyrskaya

Antelope,CA

Summary

Experienced and dedicated front office staff with a strong industry background. Maintains a professional appearance and demeanor while efficiently completing tasks with a keen focus on quality. A dependable and quick-learning team player who excels in effective communication and organizational skills.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Arden Executive Dental
10.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Demonstrated versatility in administrative tasks including data entry, payment processing, report generation, and document management – helping maintain smooth office operations overall.

Dental Receptionist

Make A Smile
03.2023 - 10.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

Sales Associate

Express Clothing
06.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Part Time Sales Associate

Journeys
11.2021 - 01.2022
  • Answered incoming calls
  • Conducted credit card transactions through POS System
  • Educated customers about current trends and deals
  • Assisted with returns
  • Responsible for store displays
  • Stocked the floor
  • Maintained a clean service environment
  • Provided pleasant customer service

Education

No Degree - Informative Technology (I.T.)

Sierra College
Rocklin, CA

High School Diploma -

Antelope High School
Antelope, CA
06.2022

Skills

  • Customer Service
  • Time Management
  • Cash Handling
  • Telephone Etiquette
  • Appointment Scheduling
  • Verbal and written communication

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Arden Executive Dental
10.2023 - Current

Dental Receptionist

Make A Smile
03.2023 - 10.2023

Sales Associate

Express Clothing
06.2022 - 01.2023

Part Time Sales Associate

Journeys
11.2021 - 01.2022

No Degree - Informative Technology (I.T.)

Sierra College

High School Diploma -

Antelope High School

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Iryna Putyrskaya