Iryna Sitnikova
Willmar,MN
Summary
I am a responsible, executive and multitasker. I am a quick learner and open to new challenges. I am ready to work hard to help your company achieve the desired result.
Overview
10
10
years of professional experience
Work History
CEO
Dance Studio Big Dance Home, Ukraine
09.2020 - 07.2024
- Managed financial, operational and human resources to optimize business performance.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Devised and presented business plans and forecasts to board of directors.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw business-wide changes to modernize procedures and organization.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Administrator
Dance Studio Big Dance Home, Ukraine
07.2017 - 08.2020
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept receptiond to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Restaurant Manager
Restaurant Coliseum, Ukraine
11.2014 - 06.2016
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Restaurant Waiter
Restaurant Coliseum, Ukraine
02.2014 - 11.2014
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor Of Accountancy - Accounting And Finance
Khmelnytsky National University
Ukraine06.2016
Skills
- Critical thinking
- Goal setting
- Openness
- Flexibility
- Multitasking
- Self-discipline
- Team player
Timeline
CEO
Dance Studio Big Dance Home, Ukraine
09.2020 - 07.2024
Administrator
Dance Studio Big Dance Home, Ukraine
07.2017 - 08.2020
Restaurant Manager
Restaurant Coliseum, Ukraine
11.2014 - 06.2016
Restaurant Waiter
Restaurant Coliseum, Ukraine
02.2014 - 11.2014
Bachelor Of Accountancy - Accounting And Finance
Khmelnytsky National University
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