Amy Card
Clemmons,NC
Summary
Hi! I am a Certified Pharmacy Technician, and I have 14 years' experience, most of the experience comes from the Retail/Outpatient Field. I have used several different software programs such as: Rx30, Tasco, Connexus, Pioneer, and Epic. The greatest accomplishment is being Certified in March of 2011, being able to be more of an asset to companies. Accomplished and certified Pharmacy Technician with over 14 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
17
17
years of professional experience
Work History
Customer Service
Instacart
San Francisco, CA
08.2021 - Current
- Can make own schedule.
- Customers can leave up to 5-star ratings.
- Completed 1,168 orders since August 2021.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Certified Pharmacy Technician
Foster Drug of Mocksville
Mocksville, NC
10.2022 - 07.2023
- Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail pharmacy environment.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Pharmacy Technician
Walmart Neighborhood Market
Kernersville, NC
05.2022 - 07.2022
- Filled Covid Tests for Patients.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
Cashier
Meijer
Lansing, MI
10.2020 - 02.2021
- Was recognized for having fastest response time on self-checkout per district, time was 0.6 seconds.
- Cross-trained in Customer Pickup service.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
CPhT
Hot Shots Nuclear Medicine
Lansing, MI
08.2020 - 11.2020
- Packaged radioactive medications, around 20bags per each delivery.
- Ran daily tests on medications.
- Cleaned pegs restocked for next day.
- Cleaned work area daily, due to increased Radioactivity.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Atrium Health Wake Forest Baptist
Winston-Salem, NC
10.2015 - 07.2018
- Ran Mail Order Program and had over 100 enrolls first month.
- Was able to work at different locations on and off-site.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reviewed and verified customer information and insurance provider information.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Tyro Family Pharmacy
Tyro, NC
04.2013 - 09.2015
- MTM's (I was responsible for 22 Patients monthly)
- Community Appreciation Events
- Collected co-payments or full payments from customers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician/Certified Pharmacy Technician
Walmart
Mocksville, NC
05.2006 - 03.2013
- Drug Inventory Technician (3626, and 1322)
- Did some training for new Technicians.
- Worked for Walmart for almost 7 years.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
High School Diploma -
Davie County High School
Mocksville, NC05.1999
CPhT -
PTCB
United States 03.2011
Skills
- 550107010185005
- Skills
- Administrative assistant
- Attention to detail
- Basic
- Billing
- Cash handling
- Cashier
- Copy
- Customer service
- Data entry
- Amy Card - page 3
Timeline
Certified Pharmacy Technician
Foster Drug of Mocksville
10.2022 - 07.2023
Certified Pharmacy Technician
Walmart Neighborhood Market
05.2022 - 07.2022
Customer Service
Instacart
08.2021 - Current
Cashier
Meijer
10.2020 - 02.2021
CPhT
Hot Shots Nuclear Medicine
08.2020 - 11.2020
Certified Pharmacy Technician
Atrium Health Wake Forest Baptist
10.2015 - 07.2018
Certified Pharmacy Technician
Tyro Family Pharmacy
04.2013 - 09.2015
Pharmacy Technician/Certified Pharmacy Technician
Walmart
05.2006 - 03.2013
High School Diploma -
Davie County High School
CPhT -
PTCB