Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Isa Batanda

Dracut,USA

Summary

Dynamic and results-oriented Production Supervisor with over 12 years of experience in inventory management, production planning, distribution, and logistics. Proven track record in driving process improvements and fostering team collaboration while emphasizing customer-centric values. Expertise in optimizing operational efficiency and enhancing service delivery to align with organizational goals. A steadfast commitment to upholding high standards of quality and safety permeates all aspects of warehouse operations.

Overview

17
17
years of professional experience

Work History

Production Supervisor

Avery Dennison
05.2024 - Current

Resolve inventory discrepancies through thorough investigation and analysis, resulting in improved accuracy and reduced future occurrences.

Achieve accurate inventory management through effective coordination of cycle counts and supplementary inventory checks. Fostered collaboration among departments to optimize procedures for material movement, enhancing operational efficiency.

Achieve timely completion of all shipments, ensuring accurate delivery of packages based on job schedules and customer specifications. Resolved quality and operational challenges by promptly notifying relevant stakeholders of printing and shipping discrepancies.

Verify accuracy of all shipments departing production facility to ensure error-free delivery.

Achieve accurate inventory management through effective coordination of cycle counts and assessments. Fostered interdepartmental collaboration to optimize procedures for material movement, enhancing operational efficiency.

Coordinate logistics for all shipments, verifying adherence to daily job schedules and special customer instructions for accurate package distribution.

Monitor and escalate any issues regarding printing, laminating, or shipping errors to appropriate team members for resolution.

Verify accuracy of all shipments departing production facility to ensure error-free delivery.

Maintains work areas to support safety and cleanliness standards.

Execute directives from supervisors and management to fulfill various tasks and projects.

Proposed procedural changes and enhancements to ensure continuous improvement processes.

Facilitate recruitment and training initiatives to enhance team performance and conducted performance reviews.

Delivery Logistics Supervisor

HelloFresh
12.2017 - 05.2024
  • Oversaw operations of warehouse associates to ensure accurate processing of incoming volume and timely delivery to designated destinations.
  • Implemented HelloFresh technology to enhance operational decisions and uphold safety standards in facility operations and logistics.
  • Facilitated operational scaling by reporting to logistics hub manager and communicating delays or issues to prevent failures.
  • Led regular team huddles to promote engagement and ensure transparent communication among employees.
  • Provided critical coverage for logistics hub manager during nightshift weekends and holidays to maintain operational continuity.
  • Conducted assessments of safety, cost, quality, and other key performance indicators to ensure compliance and operational excellence.
  • Implemented comprehensive security measures to safeguard HelloFresh assets, ensuring protection of hub facilities, vehicles, and inventory.
  • Developed and implemented strategies to build an inclusive workplace culture, strengthening relationships with staff to achieve retention objectives.
  • Enhanced operational efficiency by identifying and executing new process initiatives.
  • Coordinated with transport teams to mitigate delays in package deliveries to customers.
  • Fulfilled management-assigned tasks to support dynamic business operations.
  • Cultivated a collaborative approach to motivate team members and maximize their potential.
  • Guided team alignment by articulating vision and objectives, enhancing understanding in daily and weekly stand-ups and leadership reviews.
  • Leveraged analytical insights to drive original solutions and cultivate an enterprising mindset.
  • Collaborative - enjoys working with different teams to gather input.
  • A connector of complex problems at all levels through excellent written and verbal skills.
  • Research and resolve issues regarding variances between perpetual inventory and the general ledger.
  • Monitor and maintain product profiling for optimal distribution center efficiency.

Outbound Warehouse Supervisor

Sysco Food Corp
01.2012 - 01.2017
  • Coordinate staff, processes, and procedures to support the DC in maintaining and exceeding inventory accuracy goals.
  • Analyse data and publish reports.
  • Track performance by area, determine problems and root causes, communicate results, and recommend appropriate action.
  • Implement and administer all approved changes to current inventory program.
  • Coordinate functions of the statistical-based cycle counting, estimated statistical sampling, and financial cut-offs.
  • Maintain system data integrity.
  • Ensure that date-sensitive products are checked for expiration, quantities are correct, and exceptions are handled for timely movement of goods.
  • Set up and/or change the stock keeping unit (SKU) in the strategic pick location(s).
  • Ensure that all cycle counts are scheduled, and counting is completed timely, accurately, and in compliance with standard operating procedures.
  • Perform process or system testing as required and approved to ensure accurate adjustments and program measurement.
  • Administer slotting optimization software that includes setting of parameters and moving of product.
  • Research and resolve issues regarding variances between perpetual inventory and the general ledger.
  • Monitor and maintain product profiling for optimal distribution center efficiency.

Clearing and Forwarding, Manager

IMAGINE WORLDWIDE
01.2009 - 01.2012
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed day-to-day operations, including supervision and assignment delegation for 30-member team.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Managed Bond transactions with a stream revenue of $800,000.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Communicated Bond policy violations to upper management to prevent shrinkage and misconduct.

Education

Bachelor’s - Business Administration

Makerere University
Kampala, Uganda

Skills

  • Automotive machine operation
  • Microsoft basic computer packages
  • Excel
  • Writing Sops
  • Strategic planning
  • Strategic analysis
  • Interpersonal communication
  • Inventory management
  • Oracle
  • Warehouse Management System
  • 3PL
  • Epicor
  • SAP

Accomplishments

Efficiency: Reduced operational costs by 15% by streamlining supply chain processes and maintained the efficiency in the upper 90"s


Teamwork: Introduced a system of monitoring junior employee to make sure they are improving on a daily basis.




Languages

English
Full Professional

Timeline

Production Supervisor

Avery Dennison
05.2024 - Current

Delivery Logistics Supervisor

HelloFresh
12.2017 - 05.2024

Outbound Warehouse Supervisor

Sysco Food Corp
01.2012 - 01.2017

Clearing and Forwarding, Manager

IMAGINE WORLDWIDE
01.2009 - 01.2012

Bachelor’s - Business Administration

Makerere University