ISA CEPEDA
New York,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
Business Developer
America Works
New York, NY
12.2023 - Current
- Identify and outreach employers with open job opportunities to generate new leads
- Develop partnerships with employers to help program participants find jobs in a variety of in-demand and growing industries
- Provide career coaching/counseling, interview prep, and resume reviews for job-ready participants
- Generate sales leads and obtain referrals from current employer partnerships
- Establish and maintain strong relationships with employer partners, including conducting on-site visits to ensure quality of service and generate additional job orders
Scheduling Coordinator
Pride Global
New York, NY
10.2022 - 10.2023
- Assisted candidates with finding temporary positions throughout the 5 boroughs at various non-profit clients
- Assisted with candidate onboarding, including checking references, interviewing, and verifying documentation
- Entered candidate data into Launch ATS
- Resolved all client and candidate issues with exceptional customer service
- Issued candidate coaching documentation, created action plans, and when necessary, terminated employees
Patient Portal Liaison - IT
Bellevue Hospital
Bellevue Hospital
08.2021 - 09.2022
- Aided patients during their hospital stay
- Assisted patients with IT issues and ensured that their medical documentation and appointment information were uploaded correctly into the hospital database
- Translated for non-English speaking individuals
- Managed and trained PPL (Patient Portal Liaison) employees
Marketing/Sales Intern
Neon Entertainment
New York, NY
07.2021 - 09.2022
- Assisted with the overall marketing and sales for the full production of the film
- Handled merchandising and sales
- Shadowed the marketing team during filming
Media Production Intern
Hbo
New York, NY
09.2019 - 09.2020
- Assisted with the filming of a documentary
- Provided clerical assistance to the director, ran errands, and set up scenes
- Maintained the film/employee schedule, assisted with clients, and led meetings
Summer Research Intern
NYU Langone
New York, NY
07.2018 - 07.2020
- Participated in research to identify better methods to save the lives and brains of people who underwent cardiac arrest resuscitation
- Reviewed patient data and files to identify trends in cardiac arrest and reported findings to cardiology physicians
Administrative Assistant
Law Office of Edwin Acosta-Diaz
New York, NY
12.2016 - 11.2018
- Provided administrative support to lawyers and staff
- Responsible for clerical duties such as typing, filing corresponding messages, answering phones, operating office equipment (faxing, copier, computers), and responding to emails
Education
High School Diploma -
Urban Assembly School for Green Careers
New YorkBiological Studies -
New York City College of Technology
New York, NYSkills
- Adobe Photoshop
- ATS
- Confluence
- Copywriting
- CSS
- Excel
- Figma
- Google Suite
- HTML
- Intercom
- JIRA
- Microsoft Suite
- Onedrive
- Photoshop
- Salesforce
- Sharepoint
- SQL
- Tableau
- Zendesk
- Workforce development
- Labor market analysis
- Barrier identification
- Data collection
Accomplishments
- Expanded Partnerships: Increased employer partnerships by 25% within 6 months, enhancing job placement rates.
- Enhanced Coordination: Improved candidate coordination efficiency by 30% using streamlined processes in onboarding.
- Streamlined IT Support: Aided over 100 patients with IT issues, improving hospital database accuracy by 40%.
- Advanced Research Projects: Facilitated 15+ research presentations, contributing to medical advancements in cardiac resuscitation.
Timeline
Business Developer
America Works
12.2023 - Current
Scheduling Coordinator
Pride Global
10.2022 - 10.2023
Patient Portal Liaison - IT
Bellevue Hospital
08.2021 - 09.2022
Marketing/Sales Intern
Neon Entertainment
07.2021 - 09.2022
Media Production Intern
Hbo
09.2019 - 09.2020
Summer Research Intern
NYU Langone
07.2018 - 07.2020
Administrative Assistant
Law Office of Edwin Acosta-Diaz
12.2016 - 11.2018
High School Diploma -
Urban Assembly School for Green Careers
Biological Studies -
New York City College of Technology
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