Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isa Johnson

Grand Rapids,MI

Summary

Physically fit, detail-oriented, and reputable technician with several years of hands-on experience responding to emergency situations involving fire, water, and structural damage. Proven ability to assess critical situations, follow strict safety protocols, and communicate effectively under pressure. Known for teamwork, integrity, and a strong commitment to helping others during times of crisis. Seeking to bring a service-focused mindset, discipline, and hands-on experience in high-stress environments to a career in law enforcement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technician

Servepro
Comstock Park, Michigan
02.2025 - Current
  • Team Collaboration
  • Mold and fire damage cleanup.
  • Water Extraction and drying
  • Safety Compliance (OSHA/IIRC).
  • Assist in demolition activities, including the removal of drywall and flooring materials.
  • Utilize specialized equipment, including air movers, dehumidifiers, and ozone machines.

Lead Technician

Rainbow Restoration
Byron Center, MI
02.2024 - 01.2025
  • Responded quickly to emergency calls for water, fire and storm damage, ensuring property safety.
  • Worked in hazardous environments.
  • Maintained composure and professionalism while assisting stressed property and business owners.
  • Demonstrated reliability, teamwork, and a strong work ethic in fast-paced conditions.

Cleaning Supervisor

DetailXPerts Franchise
Grand Rapids , MI
12.2022 - 06.2023
  • Team Supervision and Scheduling across multiple buildings
  • Time Management
  • Train new employees on cleaning procedures, safety protocols, and equipment use.
  • Manage inventory , order supplies and maintain cleaning equipment.
  • Costumer Service
  • Conflict Resolution

Education

High School Diploma -

East Kentwood Hghschool
6230 Kalamazoo Ave
05-2018

Skills

  • Adapt quickly to unexpected challenges, and can maintain a respectful and professional demeanor in emotionally charged situations
  • Strong work ethic
  • Physical stamina and endurance
  • Reliable and punctual
  • Able to perform physically demanding tasks in adverse conditions
  • Apply logical thinking and judgment in time-sensitive situations
  • Build trust by showing empathy, patience, and integrity

Certification

  • Certified in Water Remediation
  • Certified in Lead abatement supervisory

Timeline

Technician

Servepro
02.2025 - Current

Lead Technician

Rainbow Restoration
02.2024 - 01.2025

Cleaning Supervisor

DetailXPerts Franchise
12.2022 - 06.2023

High School Diploma -

East Kentwood Hghschool

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