Hi, I’m
I'saa Booker
Plano,TX
Summary
Hardworking and passionate medical professional with strong medical experience that is eager to secure entry-level medical assistant position. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
years of professional experience
1
Certification
Work History
Dallas Medical Practice Consultants
Office Coordinator/Front Office Representative
05.2024 - Current
Job overview
- Answer all phone calls in a professional and courteous manner while performing all duties within HIPAA regulations, and maintaining confidentiality of all doctors, staff, and patient information
- Identifies special needs and takes the proper steps to ensure patient appointments are scheduled appropriately
- Used ECW (eClinical Works) & CharmEHR
- Submitted prior authorizations using CoverMyMeds as well as with insurance forms
- Communicated with insurance to verify patient eligibility for medication
- Worked through patient referrals from various doctors to get them scheduled with the provider/physician.
Village Health Partners
Front Office Representative
07.2023 - 05.2024
Job overview
- Greeting and directing patients and visitors to the clinic, assisting with patient registration, check-in, check-out, collecting copays & deductibles, scheduling appointments, and answering phone calls
- Be respectful and empathetic to patient's needs and concerns
- Aid multiple physicians and ensure top-quality patient care through proper communication regarding billing statements as well as collection of insurance information
- Review EOBs with patients
- Familiarity with ECW (eClinical Works) & Athena
- Excellent verbal, written, and interpersonal communication skills, while working efficiently and effectively in fast-paced environment
- Coordinating office events, such as meetings, conferences, and other gatherings
- Identifies special needs and takes proper steps to ensure patient appointments are scheduled appropriately
- Follow all HIPAA and privacy rules while discussing sensitive health information with patient or their authorized delegates
- Exceeded performance and service level criteria as defined in 'Performance Metrics.'
Aquity Solutions
Medical Scribe
06.2022 - 03.2024
Job overview
- Offer assistance to multiple physicians and ensure top-quality patient care through precise documentation of medical histories, procedures, consultations, and discussions in the EPIC EMR/EHR system
- Compile and organize medical records/charts for physicians, ensuring organization and accessibility
- Transcribe medical documentation accurately and efficiently during patient visits, facilitating seamless communication among healthcare professionals
- Leverage comprehensive data entry process to update patient history and relevant health information with the highest accuracy and precision
- Ensured compliance with HIPAA regulations while handling sensitive patient data, always maintaining confidentiality and data security
- Recorded and integrated comprehensive patient information into EPIC database, encompassing vital test results, medications, and detailed medical history
- Generated concise and precise medical documentation for over 50 patients daily, employing expert knowledge of medical terminology to craft easily accessible notes for physicians and healthcare professionals
- Streamlined and organized documentation and electronic medical records for caseload of 100 patients, coordinating lab test scheduling and transcribing care notes with an impressive accuracy rate of 87%.
Merit Health River Region
Emergency Room Technician
09.2021 - 03.2023
Job overview
- Exhibited expertise in preparing blood samples to facilitate subsequent laboratory testing
- Gained knowledge of HIPAA regulations and safety protocols
- Acquired training in appropriate procedures for collecting and handling blood samples
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Executed venipuncture, administered EKGs, and conducted various laboratory tests
- Carried out phlebotomy procedures and watched for adverse reactions; Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Communicated with patients, families, and medical personnel, showcasing excellent interpersonal skills
- Provided exceptional patient care within a dynamic and rapid-paced emergency room (ER) setting.
- Assisted with resuscitation, CPR, and emergency airway procedures.
MEA Medical Clinics Inc.
Medical Receptionist/Nursing Student Intern
04.2019 - 11.2020
Job overview
- Checked patients in and out to streamline registration process
- Verified insurance coverage for patients to ensure accurate billing and reimbursement
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient scheduling, registration, and data entry for a high-volume medical office accommodating 150+ patients while ensuring up-to-date health records
- Obtained client medical history, medication information, symptoms, and allergies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Handle basic financial duties/bank run; Take meeting notes and transcribing into email, document, or spreadsheet form, and performing general bookkeeping duties.
Education
Dallas Medical Assistant School , Addison
Graduate Certificate from Medical Assisting
01.2025
Holmes Community College , Ridgeland
Associate of Applied Science from Medical Office Technology
05.2023
Holmes Community College , Ridgeland, MS
Associate of Applied Science from Medical Billing & Coding Technology
05.2023
Hinds Community College , Utica, MS
Graduate Certificate from Healthcare Assistant
05.2021
Skills
- Direct Patient Care
- Phlebotomy
- Insurance Verification
- Anatomy and Physiology Knowledge
- Medical Office Administration
- Front Desk Operations
- HIPAA Compliance
- Microsoft Office
- Patient Registration
- Clinical Support
- Medical Terminology
- Patient scheduling
Certification
- Certified Phlebotomy Technician (NCCT)
- NA - Nurse Assistant
- BLS
Timeline
Office Coordinator/Front Office Representative
Dallas Medical Practice Consultants
05.2024 - Current
Front Office Representative
Village Health Partners
07.2023 - 05.2024
Medical Scribe
Aquity Solutions
06.2022 - 03.2024
Emergency Room Technician
Merit Health River Region
09.2021 - 03.2023
Medical Receptionist/Nursing Student Intern
MEA Medical Clinics Inc.
04.2019 - 11.2020
- Certified Phlebotomy Technician (NCCT)
- NA - Nurse Assistant
- BLS
Dallas Medical Assistant School
Graduate Certificate from Medical Assisting
Holmes Community College
Associate of Applied Science from Medical Office Technology
Holmes Community College
Associate of Applied Science from Medical Billing & Coding Technology
Hinds Community College
Graduate Certificate from Healthcare Assistant
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