Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

I'saa Booker

Plano,TX
I'saa Booker

Summary

Hardworking and passionate medical professional with strong medical experience that is eager to secure entry-level medical assistant position. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
years of professional experience
1
Certification

Work History

Dallas Medical Practice Consultants

Office Coordinator/Front Office Representative
05.2024 - Current

Job overview

    • Answer all phone calls in a professional and courteous manner while performing all duties within HIPAA regulations, and maintaining confidentiality of all doctors, staff, and patient information
    • Identifies special needs and takes the proper steps to ensure patient appointments are scheduled appropriately
    • Used ECW (eClinical Works) & CharmEHR
    • Submitted prior authorizations using CoverMyMeds as well as with insurance forms
    • Communicated with insurance to verify patient eligibility for medication
    • Worked through patient referrals from various doctors to get them scheduled with the provider/physician.

Village Health Partners

Front Office Representative
07.2023 - 05.2024

Job overview

  • Greeting and directing patients and visitors to the clinic, assisting with patient registration, check-in, check-out, collecting copays & deductibles, scheduling appointments, and answering phone calls
  • Be respectful and empathetic to patient's needs and concerns
  • Aid multiple physicians and ensure top-quality patient care through proper communication regarding billing statements as well as collection of insurance information
  • Review EOBs with patients
  • Familiarity with ECW (eClinical Works) & Athena
  • Excellent verbal, written, and interpersonal communication skills, while working efficiently and effectively in fast-paced environment
  • Coordinating office events, such as meetings, conferences, and other gatherings
  • Identifies special needs and takes proper steps to ensure patient appointments are scheduled appropriately
  • Follow all HIPAA and privacy rules while discussing sensitive health information with patient or their authorized delegates
  • Exceeded performance and service level criteria as defined in 'Performance Metrics.'

Aquity Solutions

Medical Scribe
06.2022 - 03.2024

Job overview

    • Offer assistance to multiple physicians and ensure top-quality patient care through precise documentation of medical histories, procedures, consultations, and discussions in the EPIC EMR/EHR system
    • Compile and organize medical records/charts for physicians, ensuring organization and accessibility
    • Transcribe medical documentation accurately and efficiently during patient visits, facilitating seamless communication among healthcare professionals
    • Leverage comprehensive data entry process to update patient history and relevant health information with the highest accuracy and precision
    • Ensured compliance with HIPAA regulations while handling sensitive patient data, always maintaining confidentiality and data security
    • Recorded and integrated comprehensive patient information into EPIC database, encompassing vital test results, medications, and detailed medical history
    • Generated concise and precise medical documentation for over 50 patients daily, employing expert knowledge of medical terminology to craft easily accessible notes for physicians and healthcare professionals
    • Streamlined and organized documentation and electronic medical records for caseload of 100 patients, coordinating lab test scheduling and transcribing care notes with an impressive accuracy rate of 87%.

Merit Health River Region

Emergency Room Technician
09.2021 - 03.2023

Job overview

  • Exhibited expertise in preparing blood samples to facilitate subsequent laboratory testing
  • Gained knowledge of HIPAA regulations and safety protocols
  • Acquired training in appropriate procedures for collecting and handling blood samples
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Executed venipuncture, administered EKGs, and conducted various laboratory tests
  • Carried out phlebotomy procedures and watched for adverse reactions; Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Communicated with patients, families, and medical personnel, showcasing excellent interpersonal skills
  • Provided exceptional patient care within a dynamic and rapid-paced emergency room (ER) setting.
  • Assisted with resuscitation, CPR, and emergency airway procedures.

MEA Medical Clinics Inc.

Medical Receptionist/Nursing Student Intern
04.2019 - 11.2020

Job overview

    • Checked patients in and out to streamline registration process
    • Verified insurance coverage for patients to ensure accurate billing and reimbursement
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Conducted patient scheduling, registration, and data entry for a high-volume medical office accommodating 150+ patients while ensuring up-to-date health records
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Liaised with patients and addressed inquiries, appointment requests and billing questions.
    • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Handle basic financial duties/bank run; Take meeting notes and transcribing into email, document, or spreadsheet form, and performing general bookkeeping duties.

Education

Dallas Medical Assistant School
, Addison

Graduate Certificate from Medical Assisting
01.2025

Holmes Community College
, Ridgeland

Associate of Applied Science from Medical Office Technology
05.2023

Holmes Community College
, Ridgeland, MS

Associate of Applied Science from Medical Billing & Coding Technology
05.2023

Hinds Community College
, Utica, MS

Graduate Certificate from Healthcare Assistant
05.2021

Skills

  • Direct Patient Care
  • Phlebotomy
  • Insurance Verification
  • Anatomy and Physiology Knowledge
  • Medical Office Administration
  • Front Desk Operations
  • HIPAA Compliance
  • Microsoft Office
  • Patient Registration
  • Clinical Support
  • Medical Terminology
  • Patient scheduling

Certification

  • Certified Phlebotomy Technician (NCCT)
  • NA - Nurse Assistant
  • BLS

Timeline

Office Coordinator/Front Office Representative

Dallas Medical Practice Consultants
05.2024 - Current

Front Office Representative

Village Health Partners
07.2023 - 05.2024

Medical Scribe

Aquity Solutions
06.2022 - 03.2024

Emergency Room Technician

Merit Health River Region
09.2021 - 03.2023

Medical Receptionist/Nursing Student Intern

MEA Medical Clinics Inc.
04.2019 - 11.2020
  • Certified Phlebotomy Technician (NCCT)
  • NA - Nurse Assistant
  • BLS

Dallas Medical Assistant School

Graduate Certificate from Medical Assisting

Holmes Community College

Associate of Applied Science from Medical Office Technology

Holmes Community College

Associate of Applied Science from Medical Billing & Coding Technology

Hinds Community College

Graduate Certificate from Healthcare Assistant
I'saa Booker