Isaac Akelom
Antioch,TN
Summary
Dynamic prof
essional with a proven track record at Vanderbilt University Medical Center, excelling in effective problem solving and quick decision making. Flu
ent in English, Arabic, Amharic, and Tigrinya, enhancing communication and customer service. Successfully streamlined operations, boosting efficiency by 20%. Skilled in computer software, ensuring seamless data management and presentation.
Overview
25
25
years of professional experience
Work History
Valet Attendant
Vanderbilt University Medical Center
03.2025 - 11.2025
- Parked and retrieved vehicles efficiently, ensuring timely service for patients and visitors.
- Assisted guests with luggage and directions, enhancing overall customer experience.
- Managed vehicle keys securely, maintaining organized tracking system for easy access.
- Conducted routine inspections of parked vehicles to ensure safety and security standards.
Passenger Assistant
ABM Aviation
11.2023 - 04.2025
- Assisted passengers with mobility challenges, ensuring safe and efficient boarding processes.
- Provided clear communication regarding flight information and airport services to enhance passenger experience.
- Collaborated with team members to streamline passenger flow during peak travel periods.
- Monitored compliance with safety protocols while assisting passengers in navigating terminals.
Valet Attendant
LAZ Parking
11.2022 - 11.2023
- Collaborated with team members to streamline parking operations during peak hours.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Adapted quickly to changing traffic conditions, optimizing flow in high-demand areas.
- Maintained cleanliness of parking areas, contributing to a positive first impression for visitors.
Passenger Assistant
Prospect Of Tampa
04.2022 - 11.2022
- Trained new staff on best practices for passenger assistance and customer service techniques.
- Resolved passenger inquiries and concerns promptly to maintain high satisfaction levels.
- Coordinated with airline personnel to ensure timely departures for assisted passengers.
- Implemented feedback mechanisms to improve service delivery based on passenger needs and preferences.
- Assisted individuals with mobility needs, ensuring safe and comfortable transportation.
- Coordinated equipment setup for events, enhancing user experience and accessibility.
- Provided personalized support to clients, adapting to unique physical requirements.
- Collaborated with healthcare professionals to develop tailored support plans.
Sky Cab
G2 Secure
08.2021 - 02.2022
- Facilitated efficient baggage handling and transfer for passengers.
- Assisted in maintaining compliance with safety protocols and procedures.
- Provided exceptional customer service during high-volume travel periods.
- Coordinated with airline staff to ensure timely aircraft servicing.
- Assisted passengers with special needs, facilitating smooth and stress-free travel experiences.
- Assisted passengers with luggage handling and transportation needs.
Refugee Social Worker
Tadamo-Refugee Center
02.2015 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Bakery Manager
Family Ayele P.L.C
07.2000 - 02.2014
- Oversaw daily bakery operations, ensuring high-quality product standards and customer satisfaction.
- Managed inventory levels and ordered supplies to minimize waste and optimize costs.
- Trained and mentored staff on baking techniques and food safety protocols.
- Developed new recipes based on customer feedback and market trends to enhance product offerings.
Education
High School Diploma -
Wasaaradda Waxbarashada
SomaliSkills
- Effective problem solving
- Quick decision making
- Professional appearance
- Patience and composure
- English
- Arabic
- Amharic
Language skills:
- Tigrina
- Word procesing software
- Spreadsheet software
- Presentation software
- Email managment
- Data entry
Computer skills:
Languages
Arabic
Full Professional
Tigrinya
Native or Bilingual
Amharic
Full Professional
English
Full Professional
Timeline
Valet Attendant
Vanderbilt University Medical Center
03.2025 - 11.2025
Passenger Assistant
ABM Aviation
11.2023 - 04.2025
Valet Attendant
LAZ Parking
11.2022 - 11.2023
Passenger Assistant
Prospect Of Tampa
04.2022 - 11.2022
Sky Cab
G2 Secure
08.2021 - 02.2022
Refugee Social Worker
Tadamo-Refugee Center
02.2015 - 09.2020
Bakery Manager
Family Ayele P.L.C
07.2000 - 02.2014
High School Diploma -
Wasaaradda Waxbarashada