Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isaac Alvarez

Tucson,AZ

Summary

Excelling in kitchen operations and staff management. Proven ability to enhance team collaboration and create a positive efficient work environment, committed to delivering exceptional customer service while maintaining strong leadership skills to set an example for my team.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Instacart
06.2024 - Current
  • Delivered groceries promptly, ensuring customer satisfaction and adherence to delivery schedules.
  • Navigated optimized routes using GPS to enhance delivery efficiency.
  • Communicated effectively with customers regarding order status and any potential delays or out of stock items.
  • Loaded and unloaded items with care, maintaining product integrity during transit.
  • Adapted to changing schedules and varying workloads while maintaining productivity levels.
  • Resolved customer concerns swiftly, creating positive relationships through excellent service.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Lead Cook

Ojos Locos Sports Cantina
02.2022 - 06.2024
  • Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
  • Trained new cooks on preparation techniques and kitchen equipment usage.
  • Coordinated kitchen workflow during peak hours to enhance service efficiency and speed.
  • Took over line positions in event of an emergency
  • Taught kitchen staff safety protocols and restaurant standards.
  • Monitored cooks and dishwasher performance and suggested improvements.
  • Created a positive workplace culture through communication with team members at all levels of the organization.
  • Stepping in as acting kitchen manager during periods of personnel absence or transition.

Head Chef

Azian
06.2017 - 01.2020
  • Oversaw kitchen operations, ensuring timely meal preparation and consistency in food quality.
  • Trained and mentored new staff, encouraging skill development and teamwork within kitchen staff.
  • Designed and executed catering events.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of ingredients
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Well-organized mise en place to keep work consistent.
  • Created a positive working environment by promoting teamwork and open communication. Good music always helps
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values.

Lead Cook

Doubletree Hilton Suites
02.2013 - 01.2017
  • Executed daily meal prep tasks efficiently, maintaining high-quality presentation standards.
  • Reduced food waste by monitoring inventory levels and developing recipes to utilize ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Coordinated with the front-of-house staff to ensure timely dish preparation and food running for optimal guest experience.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Monitored cooks and dishwasher performance and closing procedures

Education

Compass High School
Tucson, AZ
2009

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Inventory management
  • Staff management
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Delivery Driver

Instacart
06.2024 - Current

Lead Cook

Ojos Locos Sports Cantina
02.2022 - 06.2024

Head Chef

Azian
06.2017 - 01.2020

Lead Cook

Doubletree Hilton Suites
02.2013 - 01.2017

Compass High School

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