Summary
Overview
Work History
Skills
Certification
Interests
Timeline
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Isaac Arroyo

Isaac Arroyo

Buford,GA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

2
2
years of professional experience
1
1
Certificate
1
1
Language

Work History

Shift Manager

Catch Air
Cumming, GA
07.2022 - Current
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained and mentored new employees to maximize team performance.
  • Excelled in every store position and regularly backed up front-line staff.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Server

Viva Mexico
Buford, GA
04.2021 - 07.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Associate

Home Depot
Buford, GA
07.2020 - 05.2021
  • Worked varied hours to meet seasonal and business needs.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Managed customer relations through communication and helpful interactions.
  • Troubleshot minor issues with equipment and tools.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
  • Developed training program to educate new hires on company policies and procedures.

Skills

    Accurate money handling

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Certification

WORK IN PROGRESS IT Certifiace with Google

Interests

Everthing in Technolgy from front end to back

Timeline

Shift Manager

Catch Air
07.2022 - Current

Server

Viva Mexico
04.2021 - 07.2022

Associate

Home Depot
07.2020 - 05.2021

WORK IN PROGRESS IT Certifiace with Google

Isaac Arroyo