Isaac Asiamah

Program Assistant Duties

- Composed professional emails to stakeholders, including patients, providers, and community partners.
- Managed and maintained program records, reports, and databases.
- Coordinated events, meetings, and conferences.
- Provided administrative support to program staff.
- Conducted data entry and analysis.
- Developed and implemented program materials.

Care Coordinator Duties

- Utilized CRM system, including Icarol, to document patient assessments and updates.
- Scheduled appointments and made requests on behalf of patients.
- Documented patient updates into Health Record system.
- Conducted case management for patients, collaborating with:
- Hospitals
- Discharge planners
- Social workers
- Crisis intervention teams
- Human services providers
- Behavioral health services (BHS)
- Coordinated care plans for patients in need of shelter and basic amenities.
- Worked with REDCAP HTP programs to manage and follow up on patient cases.
- Developed personalized care plans and connected patients with community resources.