Isaac Attanasio
Adelaide,SA
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Foodland Pasadena by streamlining checkout processes and coordinating team efforts. Skilled in operating cash registers and adept at team collaboration, my background includes improving operational efficiency and confidentiality management at Pride Advice, showcasing a blend of hard and soft skills critical to any employer. Committed and hardworking Administrator with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Checkout Operator
Foodland Pasadena
09.2020 - 08.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Strong organizational skills for operating peak hours and coordinating shifts
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Kitchen Hand
Morchella Cafe
07.2019 - 09.2020
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Administrative Assistant
Pride Advice
03.2019 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant
Urban Habitats
01.2019 - 03.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Science - Plant Biology, Soil Science
Adelaide University
Adelaide, SA11.2024
Bachelor of Science - Plant Biology, Soil Science
Okayama University
Okayama, Japan 01.2023
Skills
- Working under pressure
- Team work
- Operating Cash Registers
- Dealing with Customer Complaints
- Bagging items properly
- Team contribution
Hockey
I play for the local Hockey club and occasionally fill in as an old scholar for Pulteney grammar high
Languages
Japanese
Elementary
Volunteer work
During my Japanese exchange every Saturday was spent providing services to local community centres involving families with children. My role included preparing cultural dishes, serving them to attendees and communicating with them as an English-speaking student from Australia
Certification
- First Aid certificate (HLTAID009, HLTAID010, HLTAID011) Training - 1 October 2021
- HG Coffee school Level 2 barista course - November 2019
Timeline
Customer Checkout Operator
Foodland Pasadena
09.2020 - 08.2023
Kitchen Hand
Morchella Cafe
07.2019 - 09.2020
Administrative Assistant
Pride Advice
03.2019 - 07.2019
Administrative Assistant
Urban Habitats
01.2019 - 03.2019
Bachelor of Science - Plant Biology, Soil Science
Adelaide University
Bachelor of Science - Plant Biology, Soil Science
Okayama University
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