Isaac Ayele
Indianapolis,IN
Summary
Enthusiastic and personable Learning Assistant, creative in approach to problem-solving and consistently treats AA's with respect. Solid background providing support and assistance to AA's and PA's in work settings. Strong organizational skills and dedicated to helping AA's and my team succeed. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Learning Ambassador
Amazon
08.2022 - Current
- Led small group sessions to help AA's review and practice concepts and proper UI procedures.
- Supported AA's learning needs and provided guidance to promote excellent work goal-achievement.
- Assessed AA's needs to determine appropriate level of required support.
- Supported AA's in the use of technology to enhance their work quality and productivity.
- Supported my PA's in all aspects of their work and made minor department improvements. Sanitary/ 5s- area organization etc..
- Worked with team to achieve productivity goals.
- Established and maintained positive relationships with AA's throughout the facility.
- Maintained clean, organized and professional work environment.
- Monitored progress of AA's and adjusted instructional strategies to meet specific needs more efficiently.
- Learned and acquired proficiency in all eight of the process paths in the WHD department of the facility.
Shipping and Receiving Clerk
Walmart
12.2021 - 07.2022
- Used pallet jacks to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Conducted research to address shipping errors and packaging mistakes.
Assistant Security Director
Courtyard By Marriott New York
04.2018 - 07.2021
- Conducted educational meetings, training and professional development programs to increase security personnel efficiency.
- Monitored key control access system to prevent unauthorized entry to building. Reprogramming Keys as well as conducting F-01, F-02 licensed safety inspections.
- Conducted facility tours to showcase safety and security measures.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
Food and Beverage Server
Residence Inn Marriott Fulton Street N.Y
01.2017 - 11.2018
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
Supervisor
The Juice Shop
03.2017 - 02.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
No Degree - Business Administration And Management
Borough of Manhattan Community College of The City University of New York
New York, NY06.2021
No Degree - Sociology
Hunter College
New York, NY08.2015
Skills
- Lesson Implementation
- Emergency Readiness
- Recreational Activities
- Daily Facility Operations
- Social Behaviors
- Activity Organization
- Experiential Learning
- Special Projects
- Orientation Sessions
- Office Supplies and Inventory
- Strong English Language Skills
- Physical Education
- Software Languages
- OSHA Requirements
- Clerical Support
- Personnel Mentoring
- Microsoft Office
- Social Studies
- Serve Customers
- Influential and Persuasive
- First Aid certificate
- F-01, F-02
- Security Officer License
Soccer
I play soccer in a team at my community. I also like to play basketball and workout. I spend the rest of my free time expanding my knowledge by reading and doing research on many topics of interest.
Languages
Amharic
Native or Bilingual
English
Full Professional
Timeline
Learning Ambassador
Amazon
08.2022 - Current
Shipping and Receiving Clerk
Walmart
12.2021 - 07.2022
Assistant Security Director
Courtyard By Marriott New York
04.2018 - 07.2021
Supervisor
The Juice Shop
03.2017 - 02.2018
Food and Beverage Server
Residence Inn Marriott Fulton Street N.Y
01.2017 - 11.2018
No Degree - Business Administration And Management
Borough of Manhattan Community College of The City University of New York
No Degree - Sociology
Hunter College
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