Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Barker

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Enterprise Rent-A-Car
Evanville, IN
07.2023 - Current
  • Managed daily operations of car rental branch to ensure efficiency.
  • Resolved customer inquiries and issues promptly to ensure positive experiences.
  • Supported marketing initiatives to promote rental services in the local market.
  • Resolved conflicts between team members in an effective manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Swim Instructor

Winter Haven Aquatics
Winter Haven, Florida
01.2023 - 07.2024
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Organized and executed water safety courses, emphasizing the importance of safe swimming practices.
  • Assessed student progress and provided feedback to improve technique and confidence in the water.
  • Organized lesson plans according to the individual needs of students.

Delivery Driver

Amazon
Lakeland, Florida
03.2022 - 07.2024
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Education

Bachelor of Science - Sports Management

Indiana State University
Terre Haute, IN
05-2022

Indiana State University
Terre Haute, IN

Skills

  • Operations management
  • Customer relationship management
  • Conflict resolution
  • Performance evaluation
  • Marketing support
  • Team leadership

Timeline

Assistant Manager

Enterprise Rent-A-Car
07.2023 - Current

Swim Instructor

Winter Haven Aquatics
01.2023 - 07.2024

Delivery Driver

Amazon
03.2022 - 07.2024

Bachelor of Science - Sports Management

Indiana State University

Indiana State University