Isaac Batt
Salt Lake City
Summary
Enterprise risk leader driving RCSA governance, Issue Management transformation, and New Product Governance across U.S. Consumer Banking and Insurance. Led complex cross-BU risk assessment migrations and implemented enhanced Issue Management frameworks within evolving regulatory environments. Trusted partner to senior leadership, aligning Business, Compliance, and Risk to deliver timely, customer-focused decisions and sustainable control improvements. Recognized for strengthening governance and increasing execution certainty across enterprise risk programs.
Overview
5
5
years of professional experience
Work History
Senior Analyst - Controls Management
American Express
Salt Lake City, UT
02.2023 - Current
- Led the successful migration and development of two RCSAs/RAUs supporting Consumer Banking Statements and Core Banking Transactions. Partnered across Business, Compliance, Risk Management, and Senior Leadership to deliver comprehensive and accurate risk assessments within an evolving program framework.
- Drove timely decision-making within Issue Management and RCSA frameworks, navigating complex ownership and accountability discussions across Business Units. Balanced customer impact with Blue Box Values to ensure issues were appropriately created, owned, and resolved despite cross-BU challenges.
- Directed the transition to a new Issue Management framework for U.S. Consumer Banking and Consumer Insurance products in partnership with Product Owners and Product Leadership. Established and facilitated a weekly governance forum with senior stakeholders to identify emerging risks and drive timely resolution through NPAs, control governance enhancements, and operational risk event management.
- Coached and onboarded new team members, clearly defining priority focus areas across New Product Governance, RCSA execution, and Issue Management. Built an agile, high-performing team capable of quickly driving meaningful change across critical risk program initiatives.
Client Relationship Consultant IV – Influencer Team
U.S. Bank
Salt Lake City, UT
01.2021 - 02.2023
- Implemented operational processes throughout district which led to improved audit performance
- Collaborated with multiple business line leaders to create a referral strategy that resulted in a 30% increase throughout Influencer Team
- Created an employee feedback system to provide an avenue for improved communication to senior leaders, which resulted in increased team moral, engagement and retention
- U.S. Bank Development network board member—organized employee volunteer events to increase community engagement
Education
A.S. - Business
Salt Lake Community College
Salt Lake City, UT01-2028
Skills
- Stakeholder engagement
- Analytical and detail oriented
- Project management
- Operational enhancement
- Coaching and development
- Data analysis
- Stakeholder communication
Languages
English
Native or Bilingual
Timeline
Senior Analyst - Controls Management
American Express
02.2023 - Current
Client Relationship Consultant IV – Influencer Team
U.S. Bank
01.2021 - 02.2023
A.S. - Business
Salt Lake Community College