Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isaac Beistegui

Phoenix,AZ

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Ashley HomeStore
Glendale, AZ
07.2018 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Sales Associate

Toyota
Phoenix, AZ
02.2018 - 07.2018
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Conducted product demonstrations to highlight features and benefits.
  • Maintained knowledge of sales and promotions to ensure customers receive the best service.

Server/Bartender

Garcia's Mexican Restaurant
Tempe, AZ
08.2012 - 02.2018
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Camelback High School
Phoenix, AZ
05-2012

Skills

  • POS Systems
  • Operational budgeting
  • Report Generation
  • Retail Inventory Management
  • Project Management
  • Loss Prevention
  • Employee Training
  • Team Development
  • Sales professional
  • Customer Service
  • Performance Reviews
  • Leadership Development

Certification

  • Berkshire Hathaway Sales Certificate
  • Manager Training Certificate

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Store Manager

Ashley HomeStore
07.2018 - Current

Sales Associate

Toyota
02.2018 - 07.2018

Server/Bartender

Garcia's Mexican Restaurant
08.2012 - 02.2018

High School Diploma -

Camelback High School

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Isaac Beistegui