A hard worker with an exceptional work ethic who has experience in customer service and management of inventory. Reliable when it comes to producing quality results, adapting to changing circumstances, problem-solving, and organizing a team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deacon-in-Training
Evangelical Church of Reconciliation
Miami Gardens
03.2015 - Current
Management of church inventory.
Operation of the audio system.
Record the collection of tithes and offerings.
Help organize and participate in church activities.
Shift Leader
Taco Bell
Miramar
01.2021 - 12.2024
Analyzed key performance indicators to identify effective strategies.
Upheld company standards and compliance requirements for operations.
Delegated tasks to employees and monitored activities and task completion.
Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
Evaluated employee performance, delivering individualized feedback and praise.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Checked orders for quality and completeness.
Set specific goals for projects to measure progress and evaluate end results.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Resolved customer complaints promptly and professionally.
Fostered a team-oriented environment to increase morale and productivity.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Maintained an organized work environment by delegating tasks to staff as needed.
Monitored employee performance to ensure compliance with company policies and procedures.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Assisted general manager with operations game plan and company initiatives implementation.
Coached team members to increase productivity and reduce workplace accidents.
Trained new employees on company policies, operational procedures, and customer service standards.
Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Customer Service Associate - Garage Sale at Indonesian Evangelical Church (IEC) VancouverCustomer Service Associate - Garage Sale at Indonesian Evangelical Church (IEC) Vancouver