Isaac Brown
Colorado Springs,CO
Summary
Compassionate Certified Ophthalmic Assistant known for high productivity and efficient task completion. Possess specialized skills in patient education, diagnostic testing, and vision acuity measurements. Excel in communication, empathy, and teamwork to enhance patient care and support ophthalmologists effectively.
Eager to learn new skills in outdoor conservancy and learn from scratch. Has a deep love for the outdoors and has much experience embarking on solo and companion accompanied hiking expeditions. Has many years of camping experience and is very comfortable being outside. Is willing to make changes in daily life to pursue the outdoor dream.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Traveling Certified Ophthalmic Assistant
Aya Healthcare
Multiple Locations (Denver, CO // Lebanon, NH)
07.2023 - Current
- Educated patients about the importance of regular eye exams for maintaining good vision health.
- Assisted the doctor in preparing for surgeries by sterilizing instruments and setting up operating room equipment.
- Conducted eye examinations utilizing specialized equipment such as slit lamps and tonometers.
- Maintained inventory of supplies used in daily operations such as solutions, lenses, frames and contacts.
- Documented results from laboratory tests accurately into electronic medical records system.
- Provided patient education on proper use of contact lenses, eyeglasses and other ocular products.
- Collected data from various sources for the purpose of compiling reports for insurance claims processing.
- Collaborated with doctors to ensure that patient care was delivered according to established protocols.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Greeted patients in a professional manner and maintained accurate records of all visits.
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Monitored patient progress during post-operative visits to assess healing process.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Counseled patients in surgery and treatment plans.
- Applied eye drops and medications as prescribed by the ophthalmologist.
- Conducted visual field tests to detect abnormalities in peripheral vision.
- Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
- Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
- Analyzed test results and contributed to diagnostic discussions.
Certified Ophthalmic Assistant
Dartmouth-Hitchcock Medical Center
Lebanon, New Hampshire
02.2022 - 07.2023
- Prepared patients and administered basic eye exam tests.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Interacted with eye care providers to facilitate patient treatment goals.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.
- Assisted the doctor in preparing for surgeries by sterilizing instruments and setting up operating room equipment.
- Instructed patients on how to properly insert and remove contact lenses.
- Collected data from various sources for the purpose of compiling reports for insurance claims processing.
- Prepared medications for administration under the direction of an ophthalmologist or optometrist.
- Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.
- Educated patients about the importance of regular eye exams for maintaining good vision health.
Photo Lab Technician
Green Mountain Camera
South Burlington, Vermont
11.2021 - 02.2022
- Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
- Corrected images before production, used Photoshop/Lightroom to make photo edits and managed correct color processing and development of photographic negatives.
- Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
- Manipulated digital images through advanced computer skills, video editing and image retouch and promoted technical quality of final output.
- Reviewed computer-processed digital images for quality.
- Completed daily checklists to maximize productivity of photo department operations.
- Created prints according to customer specifications and laboratory protocols.
- Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
- Exceeded metrics for image, coverage and studio throughput by performing quality assurance and contact resolution.
Delivery Driver
Doordash
Pasadena, California
09.2020 - 05.2021
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Navigated routes with relevant map programs and GPS systems.
- Transported and safely delivered items to prevent damage or loss.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Utilized street maps to plan and determine most efficient routes.
- Inspected vehicle and maintained gas, oil and water levels.
Event Photographer
Providence Christian College
Pasadena, California
04.2019 - 04.2021
- Photographed special events, parties and portraits.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Cropped, manipulated and performed color balance for final images.
- Set up camera control equipment, stands and tripods for shoots.
- Collaborated successfully with various personalities and work styles.
- Planned and obtained original shots using innovative thinking and new techniques.
- Improvised photographic methods and techniques.
- Utilized filters, edits and after-effects to enhance photos.
- Scouted locations and curated props for photography shoots.
- Saved and archived images and maintained master image library for future use.
- Estimated or measured light levels, distances and numbers of exposures using measuring devices and formulas.
- Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
Courtesy Clerk/Produce Clerk
Vons
San Diego, California
10.2016 - 08.2018
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
- Answered questions about current, seasonal and special sales.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Rotated stock to maintain freshness.
- Opened boxes and stocked products in appropriate sections.
- Monitored work environment to maintain safety, cleanliness and organization.
- Assessed floor displays to restock merchandise.
Education
Bachelor of Arts - Liberal Arts
Providence Christian College
Pasadena, CA05.2021
High School Diploma -
Classical Academy High School
Escondido, CA06.2016
General Education - General Ed
Grossmont College
El Cajon, CASkills
- Supplies Inventory
- Medical History Obtainment
- Minor Surgery Assistance
- Preliminary Testing
- Ophthalmology Testing
- Ocular Measurements
- Diagnostic Testing
- Retinal Procedure Assistance
- Physician Assistance
- Computer Skills
- Basic Math
- Customer Service
- Friendly, Positive Attitude
- Critical Thinking
- Data Entry
- Negative Processing
- Maintenance & Repair
- Data Management
- People Skills
- Microsoft Office
- Instrument Sterilization
- Patient Interview Expertise
- Reliable & Trustworthy
- Organizational Skills
- Conflict Resolution
- Photo Processing Equipment
- Data File Transferring
- Enterprise Technology
- Advanced Retouching
- Production Deadline Management
- Team Building
- Problem Resolution
- Adobe Photoshop
- Adobe Lightroom
- Adobe Illustrator
- Photo Editing
Languages
English
First Language
Italian
Intermediate
B1
Spanish
Elementary
A2
Accomplishments
- Promoted from Ophthalmic Assistant to Certified Ophthalmic Assistant, in less than 10-months.
- Won best photography award at college event Senior year
- Won best cinematography at film festival event in College
- Team captain of high school football team
Certification
- Certified Ophthalmic Assistant (COA)
Timeline
Traveling Certified Ophthalmic Assistant
Aya Healthcare
07.2023 - Current
Certified Ophthalmic Assistant
Dartmouth-Hitchcock Medical Center
02.2022 - 07.2023
Photo Lab Technician
Green Mountain Camera
11.2021 - 02.2022
Delivery Driver
Doordash
09.2020 - 05.2021
Event Photographer
Providence Christian College
04.2019 - 04.2021
Courtesy Clerk/Produce Clerk
Vons
10.2016 - 08.2018
Bachelor of Arts - Liberal Arts
Providence Christian College
High School Diploma -
Classical Academy High School
General Education - General Ed
Grossmont College
- Certified Ophthalmic Assistant (COA)
Similar Profiles
Andrea MullinsAndrea Mullins
Credentialing/Privileging Specialist II at Aya Healthcare/Aya LocumsCredentialing/Privileging Specialist II at Aya Healthcare/Aya Locums
Samaria SimsSamaria Sims
Certified Nursing Assistant at Premier Rehab And Healthcare-Aya HealthcareCertified Nursing Assistant at Premier Rehab And Healthcare-Aya Healthcare
Kawanda JonesKawanda Jones
Travel Registered Nurse Case Manager at Aya Healthcare/Stability HealthcareTravel Registered Nurse Case Manager at Aya Healthcare/Stability Healthcare