Jessica Carson
Tonawanda,N.Y.
Summary
Detail-oriented Accountant with 5 years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, tax management and reporting. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
8
8
years of professional experience
Work History
Accounting Assistant
Erie 1 BOCES
11.2023 - Current
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Compiled statistical data after each month-end closing.
- Created and updated expenditure reports in Wincap and O365.
- Utilized software to analyze and report on budget trends.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Identified and implemented process changes resulting in improved performance and accuracy.
- Submitted recommendations to budgets and forecasts for approval or disapproval.
General Accountant
CarolinaEast Health Systems
09.2022 - 09.2023
- Updated general ledger with latest entries.
- Prepared monthly journal entries and reconciliations.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Reconciled balance sheets and streamlined best practices for balance sheet processes.
- Contributed to hiring, training and development of accounting teams.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Tracked funds, prepared deposits and reconciled accounts.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Prepared working papers, reports and supporting documentation for audit findings.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Reviewed documents and accounts for discrepancies and resolved variances.
Quality Assurance Analyst
M&T Bank
01.2020 - 09.2022
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Reported progress, test metrics and results to project stakeholders.
- Mentored and coached team members on QA topics and strategies.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Developed and maintained defect databases for known issues.
- Kept scripts and test cases updated with current requirements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Transportation Security Officer
Department Of Homeland Security, TSA
09.2018 - 09.2019
- Utilized specialized screening equipment to screen over 10,000 passengers per shift
- Received several awards for finding firearms and passing federal security checks.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Coordinated with security personnel throughout facility via device communication, updating colleagues on situations requiring attention or action.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
FEP Member Service Rep
Blue Cross blue Shield
03.2017 - 12.2017
- Fielded over 40 phone calls per day advising members on claims and health benefits according to their plan
- Advised members their different options and providers that were allowed to use based on their plan
- Used ICD 9 and ICD 10 codes to help members navigate what benefits were covered based on providers procedures.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Cross-trained and provided backup support for organizational leadership.
- Investigated and resolved accounting, service and delivery concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Associate of Arts - Banking And Finance
Cambridge College
Boston, MA09.2018
Skills
- General Ledger Entries
- Month-end documentation
- Budget Forecasting
- Regulatory Compliance
- Account Reconciliation
- Invoicing and Billing
- Data Entry
- Data Analysis
- File and database management
- Accounts Payable and Receivable
- Financial statement preparation
- Data Processing
Timeline
Accounting Assistant
Erie 1 BOCES
11.2023 - Current
General Accountant
CarolinaEast Health Systems
09.2022 - 09.2023
Quality Assurance Analyst
M&T Bank
01.2020 - 09.2022
Transportation Security Officer
Department Of Homeland Security, TSA
09.2018 - 09.2019
FEP Member Service Rep
Blue Cross blue Shield
03.2017 - 12.2017
Associate of Arts - Banking And Finance
Cambridge College
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