Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaac Chamberlain

Midway,UT

Summary

Dynamic professional with a proven track record at USHEALTH Group, excelling in relationship building and project management. Adept at enhancing client satisfaction through tailored insurance solutions and effective communication. Skilled in resource allocation and team collaboration, driving business growth and fostering long-term client loyalty. Committed to delivering exceptional results in competitive environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Contracted Producer Agent

USHEALTH Group
12.2024 - 06.2025
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Managed 200 to 300 calls, texts, and emails a day.
  • Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
  • Adhered to all regulations for insurance sales.
  • Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
  • Provided detailed information about company insurance products.
  • Worked in high-volume, competitive sales environment.
  • Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
  • Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
  • Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
  • Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
  • Coordinated claim processing between clients and carriers, facilitating timely resolution of disputes and ensuring fair settlements for all parties involved.

Merchandiser

General Distributing Company
06.2023 - 04.2025
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.

Director of Transportation

Rocky Mountain Care Center
01.2023 - 10.2023
  • Implemented safety protocols to minimize accidents and maintain a safe working environment for myself and residents.
  • Streamlined transportation operations by implementing efficient routing and scheduling systems.
  • Planned, scheduled, and assigned driver routes and workloads.
  • Enhanced resident satisfaction through timely communication and proactive issue resolution.
  • Optimized fleet management by regularly reviewing vehicle maintenance schedules and implementing cost-effective solutions when necessary.
  • Improved on-time appointment rates by closely monitoring performance metrics and addressing issues promptly.

Loss Prevention Agent

Nordstrom
01.2023 - 06.2023
  • Contributed to loss prevention efforts by identifying suspicious behavior and reporting incidents to management.
  • Implemented loss prevention strategies to minimize theft incidents within the hardlines department.
  • Enhanced store security through the implementation of effective loss prevention strategies.
  • Oversaw loss prevention efforts to reduce shrinkage rates significantly in the store area.
  • Collaborated with management to develop and enforce store policies, improving overall loss prevention efforts.
  • Reduced shrinkage rates by conducting regular audits and implementing loss prevention measures.

Security Officer 1

UHealth
11.2022 - 01.2023
  • Greeted visitors professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports of all security breaches and investigations.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Product Flow Specialist

Best Buy
09.2021 - 01.2022
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Conducted regular audits of the warehouse inventory.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Observed packing operations to verify conformance to specifications.

Assistant Manager

Cafe Galleria
05.2020 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized restaurant environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Oversaw daily operations to maintain restaurant cleanliness and organization.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Certificate of Information Technology - Information Technology

Mountain Land Technical College
Lehi, UT
06-2023

High School Diploma -

Ephrata High School
Ephrata, WA
06-2020

Skills

  • Relationship building
  • Production scheduling
  • Teamwork and collaboration
  • Social media
  • Event planning
  • Deadline management
  • Project oversight
  • Work Planning and Prioritization
  • Resource allocation
  • Project coordination
  • Product knowledge
  • Project management tools
  • Relationship management

Certification

  • Certificate of Information Technology
  • Licensed Accident and Health Insurance Producer of Utah

Timeline

Contracted Producer Agent

USHEALTH Group
12.2024 - 06.2025

Merchandiser

General Distributing Company
06.2023 - 04.2025

Director of Transportation

Rocky Mountain Care Center
01.2023 - 10.2023

Loss Prevention Agent

Nordstrom
01.2023 - 06.2023

Security Officer 1

UHealth
11.2022 - 01.2023

Product Flow Specialist

Best Buy
09.2021 - 01.2022

Assistant Manager

Cafe Galleria
05.2020 - 08.2021

Certificate of Information Technology - Information Technology

Mountain Land Technical College

High School Diploma -

Ephrata High School

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