Dynamic HVAC professional with extensive experience at Grissom Heat & Air and Aire Serv of Knoxville, excelling in system troubleshooting and installation. Proven ability to enhance customer satisfaction through exceptional service and timely project completion. Skilled in sheet metal work, and electrical wiring, consistently delivering high-quality results while collaborating effectively with team members.
Work History
Sandwich Maker
2 Years 3 Months
Arbys Resturant | 02.2020 - 05.2022
Prepared sandwiches to order, following Arby's build standards and portion guidelines.
Assembled roast beef, buns, sauces, and toppings with speed and consistency.
Maintained food safety practices while handling ingredients and kitchen equipment.
Restocked sandwich station supplies to support smooth service during rush periods.
Kept prep areas clean, organized, and ready for ongoing food preparation.
HVAC Installer
2 Years 1 Month
Grissom Heat & Air | 05.2021 - 06.2023
Installed heating, ventilation, and air conditioning systems according to specifications and jobsite requirements.
Assembled ductwork, refrigerant lines, and electrical components for residential and commercial equipment.
Inspected installed units for proper airflow, wiring, and refrigerant connections before startup.
Assisted with loading, staging, and transporting equipment, tools, and materials to active job sites.
Tested system performance and verified thermostat operation, airflow, and temperature control.
Communicated with technicians and supervisors to resolve installation issues and maintain project flow.
HVAC Service Technician
2 Years 7 Months
Grissom Heat & Air | 06.2023 - 01.2026
Diagnosed HVAC system faults using gauges, meters, and diagnostic tools.
Performed routine maintenance on furnaces, condensers, and air handlers.
Installed replacement parts, including capacitors, contactors, motors, and thermostats.
Verified refrigerant levels and corrected leaks to restore system performance.
HVAC Installer
9 Months
Aire Serv of Knoxville | 01.2026 - Current
Followed safety procedures and local code requirements during installation and replacement work.
Cleaned work areas and completed final walkthroughs to ensure professional jobsite condition.
Provided exceptional customer service by addressing client concerns, answering questions, and explaining system functions.
Ensured customer satisfaction with timely and accurate installations of high-quality HVAC equipment.
Stayed current on the latest industry developments by attending training sessions, workshops, and conferences to continuously improve professional skills and knowledge of new HVAC technologies.
Collaborated with team members to complete complex installation projects within tight deadlines.
Education
High School Diploma
Gibbs High School | Corryton, TN | 06.2022
HVAC Technician - HVAC-R
Tennessee College of Applied Technology, Knoxville, TN | Knoxville, TN | 08.2024
Skills
Heating and ventilation repairs
System troubleshooting
Ductwork fabrication
Sheet metal work
Insulation techniques
Electrical wiring
HVAC system installation
Package and split systems
Refrigeration cycle analysis
Certification
EPA 608
Timeline
HVAC Installer
Aire Serv of Knoxville
01.2026 - CurrentRead More
HVAC Service Technician
Grissom Heat & Air
06.2023 - 01.2026Read More
HVAC Installer
Grissom Heat & Air
05.2021 - 06.2023Read More
Sandwich Maker
Arbys Resturant
02.2020 - 05.2022Read More
Gibbs High School
High School Diploma
Read More
Tennessee College of Applied Technology, Knoxville, TN