Summary
Overview
Work History
Skills
Timeline
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Isaac Coleman

Idaho Falls,ID

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Sandpiper Restaurant
750 Lindsay Boulevard , ID
04.2021 - 12.2024
  • Greeted customers and provided friendly customer service.
  • Answered phone calls, took reservations, and answered inquiries.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Cross-trained in other areas such as bussing tables and Expo.
  • Enforced safety protocols within the restaurant environment at all times.
  • Provided take-out services to customers who preferred to dine offsite.
  • Assisted with training new front of house employees on procedures and policies.
  • Took to-go phone orders from guests following outlined procedures.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Delivered guest orders to correct tables or take-out counter.

Skills

  • Menu knowledge
  • Phone Etiquette
  • Professional Appearance
  • Strong Work Ethic
  • Greeting guests
  • Phone etiquette
  • Clear communication
  • Table setting expertise
  • Time management
  • Customer service
  • Reservation management
  • New staff training
  • Problem-solving

Timeline

Front of House Employee

Sandpiper Restaurant
04.2021 - 12.2024

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Isaac Coleman