Isaac Collins
Caddo Mills,Texas
Summary
Positive, adaptable, and technically adept with strong foundation in troubleshooting and repair. Possesses in-depth knowledge of electrical systems and mechanical components, with ability to diagnose and resolve issues efficiently. Capable of driving operational success and enhancing service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sr Field Service Technician
IPS Powerserve
Lewisville, TX
10.2024 - Current
- Diagnosed and resolved technical issues for diverse equipment in field environments.
- Collaborated with engineering teams to implement process improvements and enhance service delivery.
- Trained junior technicians on equipment handling and troubleshooting procedures.
- Assisted in installation and troubleshooting of equipment, enhancing operational efficiency across multiple projects.
- Conducted routine inspections and troubleshooting of electrical components for performance improvement.
Field Service Technician
Sentinel Power Services
Ft Worth, Tx
05.2024 - 10.2024
- Commissioned jobs for large scale data centers.
- Troubleshot complex mechanical problems and identified solutions to restore operations.
- Performed NETA acceptance and maintenance testing on electrical equipment.
- Conferred with customers to determine nature of problems or explain repairs.
- Followed wiring diagrams to inspect electrical connections, wiring and relays.
Field Service Technician
Power Engineering Services
Mesquite, TX
05.2023 - 05.2024
- Performed NETA acceptance and maintenance testing on electrical equipment
- Complete retrofit, test, and wiring of SEL-710 relays
- Read and understood procedures and diagrams to perform service and testing.
- Built and maintained customer relationships by understanding operations and instilling confidence.
- Disassembled machines in order to diagnose faults and replace defective components accordingly.
- Resolved customer issues quickly by troubleshooting hardware and software issues remotely or on-site.
- Lead jobs as small as ground faults to as large as entire data centers.
Education
Associate in Science (A.S.) - Electric Utility and Substation Engineering
Richmond Community College
Hamlet, North Carolina05-2023
Skills
- Teamwork and Collaboration
- Field Repairs
- Data Collection
- Reading Wiring Diagrams
- Equipment Maintenance
- Field service management
- Troubleshooting and repair
- Relay testing and troubleshooting
- Engineering studies
- Project management
Certification
- BBP
- Confined Spaces
- CPR
- Fall Protection
- MSHA
- LOTO
- NFPA 70e
- OSHA 30
- NETA 2
- SCET
Timeline
Sr Field Service Technician
IPS Powerserve
10.2024 - Current
Field Service Technician
Sentinel Power Services
05.2024 - 10.2024
Field Service Technician
Power Engineering Services
05.2023 - 05.2024
Associate in Science (A.S.) - Electric Utility and Substation Engineering
Richmond Community College