Isaac Copeland

Chick-fil-A

01.2022 - Current

Greet customers
Take customers orders
Stock up on any necessary items
Keeping counter in a tidy manner
Help customers with any requests
Enhanced customer experience with thorough product knowledge and helpful recommendations.
Streamlined order processing for increased accuracy and quicker turnaround times.
Improved customer satisfaction by providing efficient and friendly service at the front counter.
Maintained a clean and organized work area, ensuring a welcoming environment for customers.
Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
Collaborated with team members to maintain adequate inventory levels and restock shelves as needed.
Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
Supported colleagues during peak hours, multitasking effectively to manage workload demands.
Developed strong relationships with regular customers, fostering loyalty through personalized interactions.
Adhered to food safety guidelines, ensuring proper storage and handling of all products served at the front counter.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kept drawer balanced by accurately processing cash, credit and debit payments.