Summary
Overview
Work History
Education
Skills
Accomplishments
Position Desired
References
Timeline
AccountManager
Isaac Copeland

Isaac Copeland

Saltillo,United States

Summary

Hard-working and trustworthy cashierprepared to contribute service-minded and dedicated attitude to dynamic food service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. Dependable cashierwith strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Sales Associate

Office Depot Inc
10.2024 - Current
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in product displays and merchandising to enhance store presentation.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
  • Collaborated with team members to achieve sales goals and improve store performance.

Cashier

Walmart
02.2024 - 08.2024
  • Handled cash transactions accurately and efficiently in high-volume retail environment.
  • Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area, ensuring smooth operations throughout shifts.
  • Trained new cashiers on register operations and customer service protocols to ensure consistency.

front counter worker: cashier

Chick-fil-A
01.2022 - 03.2024
  • Greet customers
  • Take customers orders
  • Stock up on any necessary items
  • Keeping counter in a tidy manner
  • Help customers with any requests
  • Enhanced customer experience with thorough product knowledge and helpful recommendations.
  • Streamlined order processing for increased accuracy and quicker turnaround times.
  • Improved customer satisfaction by providing efficient and friendly service at the front counter.
  • Maintained a clean and organized work area, ensuring a welcoming environment for customers.
  • Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
  • Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
  • Collaborated with team members to maintain adequate inventory levels and restock shelves as needed.
  • Handled phone orders efficiently, ensuring accuracy and timely delivery or pick-up arrangements.
  • Supported colleagues during peak hours, multitasking effectively to manage workload demands.
  • Developed strong relationships with regular customers, fostering loyalty through personalized interactions.
  • Adhered to food safety guidelines, ensuring proper storage and handling of all products served at the front counter.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Associates - Management Information Systems

Itawamba Community College Tupelo
Tupelo, MS
08.2022 - 12.2024

Academic Diploma - General Studies

Saltillo High School
Saltillo, MS
08.2018 - 05.2022

Bachelor - Business Analytics And Information Systems

University of Mississippi
University, MS
01.2025 - 12.2026

Skills

  • Effective time management
  • Expertise in cash handling
  • Comprehensive product knowledge
  • Proficient in computer applications
  • Ability to multitask
  • Inventory oversight and control
  • Excellence in customer service
  • Professional telephone communication
  • Strategies for conflict resolution
  • Cleanliness and sanitation standards
  • Collaborative team player mindset
  • Precision and efficiency in execution
  • Resolving customer issues effectively
  • Proficiency in payment processing
  • C coding expertise
  • HTML competency
  • SQL database skills

Accomplishments

  • 3.66 GPA
  • Invited to Phi Theta Kappa
  • On dean's list for Itawamba community college Tupelo campus

Position Desired

Database Administrator

References

  • James Price, (662) 397-5547
  • Robert Funderburk, (662) 545-7689
  • Josh Sanders, (662) 322-5615

Timeline

Bachelor - Business Analytics And Information Systems

University of Mississippi
01.2025 - 12.2026

Sales Associate

Office Depot Inc
10.2024 - Current

Cashier

Walmart
02.2024 - 08.2024

Associates - Management Information Systems

Itawamba Community College Tupelo
08.2022 - 12.2024

front counter worker: cashier

Chick-fil-A
01.2022 - 03.2024

Academic Diploma - General Studies

Saltillo High School
08.2018 - 05.2022

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Isaac Copeland