Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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ISAAC DIAZ

ISAAC DIAZ

San Juan Capistrano,CA

Summary

About Me

I’m a people person with a knack for making connections and creating positive experiences. As a server, I loved providing great service and making sure everyone felt taken care of. On top of that, I’ve had the chance to train and encourage others through ministry-based fitness programs, helping people grow both physically and spiritually. Whether it’s in a restaurant or a fitness setting, I enjoy bringing energy, support, and a team-first attitude to everything I do.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Harpoon Henry's
08.2022 - Current
  • Worked with Kitchen Crew, Bartenders, and Bussers to maintain a healthy and Successful service to make our guests feel honored and well-served
  • Assisted with opening and closing duties including cleaning tasks, restocking supplies, and preparing tables for next service
  • Answered questions about menu selections and recommended food choices
  • Recommended and upsold additional menu items to improve sales
  • Kept service areas clean, stocked and visually appealing
  • Responded to guest complaints and worked with management or kitchen staff to provide timely resolutions

Restaurant Busser

Harpoon Henry's
11.2021 - 08.2022
  • Managed dining room cleaning needs, smoothly handling opening, closing and shift change tasks
  • Restocked supplies and cleaned up spills to assist servers
  • Kept water, tea and coffee filled and fresh
  • Work very well with all co-workers and servers to perform and execute the best time for guests

Retail Sales Associate

Jack's surf shop
08.2020 - 09.2021
  • Addressed, researched and resolved customer issues
  • Created attractive displays to promote sale items
  • Suggested additional products and services to increase sales
  • Developed individual relationships with customers from greeting through post-sale contact
  • Answered customer questions about return and exchange policies
  • Organized and faced products on shelves and in displays to comply with merchandising standards

Education

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Dana Hills High School
Dana Point, California

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University of the Nations
Kona, Hawaii

Skills

  • Hard Working
  • Problem-Solving
  • Community Building
  • Effective Communication
  • Attention to detail
  • Customer Service
  • Public Speaking
  • Relationship Building
  • Upselling techniques
  • Teamwork and Collaboration
  • Empathy and Compassion
  • Group and individual instruction
  • Course planning
  • Exercise progression planning
  • Passion for fitness
  • Personal training and coaching
  • Youth athletic training

LANGUAGE

Spanish
Fluent

Timeline

Restaurant Waiter

Harpoon Henry's
08.2022 - Current

Restaurant Busser

Harpoon Henry's
11.2021 - 08.2022

Retail Sales Associate

Jack's surf shop
08.2020 - 09.2021

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Dana Hills High School

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University of the Nations

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ISAAC DIAZ