Summary
Work History
Education
Skills
Languages
Timeline
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Isaac Diaz

Isaac Diaz

Brooklyn,New York

Summary

Dynamic, results-oriented professional dedicated to exceeding expectations through hard work and commitment. Eager to embrace new responsibilities that drive quick turnaround times while consistently upholding exceptional customer service standards. Proven ability to adapt to challenges and deliver effective solutions in fast-paced environments. Passionate about contributing to team success and fostering positive client relationships.

Work History

Shirt Presser

Tragic Trends LLC
  • Operated pressing machines for a variety of shirt designs and textiles.
  • Conducted quality inspections on shirts pre- and post-pressing.
  • Sustained cleanliness and organization in work area consistently during shifts.
  • Trained new staff on proper pressing techniques and equipment use.
  • Assisted in inventory management of shirts and pressing supplies.
  • Ensured that all clothing items were properly labeled before being shipped out for delivery.
  • Efficiently managed workload by prioritizing orders based on deadlines provided by customers.
  • Kept detailed records of each item pressed including size, color, design pattern.

Brand Ambassador

Goliath Inc
  • Represented brand at events and promotional activities to enhance visibility.
  • Engaged customers through product demonstrations and interactive experiences.
  • Collaborated with marketing teams to develop effective promotional strategies.
  • Provided feedback on customer trends and preferences to inform marketing decisions.
  • Distributed promotional materials to increase brand awareness in target markets.
  • Maintained knowledge of product features and benefits to answer customer inquiries.
  • Fostered positive relationships with customers to build brand loyalty and trust.
  • Promoted positive company image through superior customer service experiences.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.

Print Shop Assistant

Press-N-Peel
  • Collaborated with team members to complete large-scale projects on time and within budget constraints.
  • Streamlined communication with customers by effectively clarifying project requirements and offering expert recommendations for optimal printing solutions.
  • Ensured customer satisfaction by addressing inquiries, providing quotes, and resolving issues promptly.
  • Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
  • Enhanced print quality by performing regular maintenance on printers and other equipment.
  • Maximized productivity by swiftly troubleshooting printer-related issues to minimize downtime in the workplace setting.
  • Assisted with graphic design projects for optimal print results and client satisfaction.
  • Maintained a clean, organized work environment to facilitate smooth operations in the print shop.
  • Supported management in administrative tasks such as record-keeping, invoicing, and reporting to ensure effective business operations.
  • Created customized options and solutions to meet customer unique copy and printing needs.
  • Entered customer orders in POS register system and created invoices to collect accurate payment.
  • Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
  • Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.

Porter

Cleaning Technologies Group
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Completed sweeping, mopping, and window-cleaning.

Security Officer

SecurityMatters
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.

Laborer

Union Local 385
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
  • Transported products with electric pallet jack to prepare for shipping.

Inventory Specialist

Target Logistics
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
  • Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
  • Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
  • Collaborated with IT department to upgrade inventory management software, enhancing feature set and usability.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.

Education

Occupational Associate Degrees (OAD) - Automotive Technology

Universal Technical Institute
Florida

Licensed 7-A Tecnician - Pest Control

Pest Control

Certification Of Completion - IT Support Specialist

Coursera/Google

GED
Winter Park, FL

Skills

  • IT support
  • Customer service
  • Equipment maintenance
  • Inventory management
  • Brand promotion
  • Project management
  • Quality control proficiency
  • Reliability and punctuality
  • Workplace safety adherence
  • Problem-solving abilities
  • Analytical skills
  • Quality oversight
  • Quick decision making
  • Production documentation
  • Task prioritization

Languages

Spanish
Native or Bilingual

Timeline

Shirt Presser

Tragic Trends LLC

Brand Ambassador

Goliath Inc

Print Shop Assistant

Press-N-Peel

Porter

Cleaning Technologies Group

Security Officer

SecurityMatters

Laborer

Union Local 385

Inventory Specialist

Target Logistics

Occupational Associate Degrees (OAD) - Automotive Technology

Universal Technical Institute

Licensed 7-A Tecnician - Pest Control

Pest Control

Certification Of Completion - IT Support Specialist

Coursera/Google

GED

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Isaac Diaz